Rhino 6 crashes constantly

hello, something happened to my rhino 6 yesterday and the model that i’m working on for a long time, now became kind of “unworkable” due to the fact that i can’t import any new elements that i prepared in illustrator as i’ve done before.
none of *ai or *pdf files are able to be inserted or imported. the moment i try to do so rhino crashes and i receive “Rhino has run out of memory and cannot recover from this error” message.

when i run SystemInfo command, i get this:
Rhino 6 SR35 2021-8-10 (Public Build, 6.35.21222.17002, Git hash:master @ 073ac7b225c67348731c6597127b9410126c3139)
License type: Educational, build 2021-08-10
License details: Cloud Zoo. In use by: Allena Cherny ()

Apple Intel 64-bit macOS Version 13.0 (Build 22A380) (Physical RAM: 16Gb)
Mac Model Identifier: MacBookPro18,1
Machine name: allena’s MacBook Pro
Language: en-IL (MacOS default)

Apple M1 Pro (OpenGL ver:4.1 Metal - 83)

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On

Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High

Vendor Name: Apple
Render version: 4.1
Shading Language: 4.10
Maximum Texture size: 16384 x 16384
Z-Buffer depth: n/a
Maximum Viewport size: 16384 x 16384
Total Video Memory: n/a
Graphics: Apple M1 Pro
Displays: Unknown (255dpi 2x)

Graphics processors
Apple M1 Pro (N/A)
Color LCD (1728 x 1117 @ 120.00Hz)

USB devices
None

Bluetooth devices
None

Third party kernel extensions
None

Third party plugins
/usr/lib/swift/libswiftCore.dylib
/usr/lib/swift/libswiftCoreFoundation.dylib
/usr/lib/swift/libswiftDarwin.dylib
/usr/lib/swift/libswiftDispatch.dylib
/usr/lib/swift/libswiftIOKit.dylib
/usr/lib/swift/libswiftObjectiveC.dylib
/usr/lib/swift/libswiftXPC.dylib
/usr/lib/swift/libswift_Concurrency.dylib
/usr/lib/swift/libswift_StringProcessing.dylib
/usr/lib/swift/libswiftos.dylib
/usr/lib/swift/libswift_RegexParser.dylib
/usr/lib/swift/libswiftOSLog.dylib
/usr/lib/swift/libswiftAVFoundation.dylib
/usr/lib/swift/libswiftCoreAudio.dylib
/usr/lib/swift/libswiftCoreLocation.dylib
/usr/lib/swift/libswiftCoreMIDI.dylib
/usr/lib/swift/libswiftCoreMedia.dylib
/usr/lib/swift/libswiftMetal.dylib
/usr/lib/swift/libswiftQuartzCore.dylib
/usr/lib/swift/libswiftUniformTypeIdentifiers.dylib
/usr/lib/swift/libswiftsimd.dylib
/usr/lib/swift/libswiftNetwork.dylib
/usr/lib/swift/libswiftCryptoTokenKit.dylib
/usr/lib/swift/libswiftCoreGraphics.dylib
/usr/lib/swift/libswiftCompression.dylib
/usr/lib/swift/libswiftFileProvider.dylib
/usr/lib/swift/libswiftIntents.dylib
/usr/lib/swift/libswiftPrivate_BiomePubSub.dylib
/usr/lib/swift/libswiftPrivate_BiomeStreams.dylib
/usr/lib/usd/libIex.dylib
/usr/lib/usd/libHalf.dylib
/usr/lib/usd/libAlembic.dylib
/usr/lib/usd/libusd_ms.dylib
/usr/lib/usd/libosdCPU.dylib
/usr/lib/usd/libImath.dylib
/usr/lib/usd/libIlmThread.dylib
/usr/lib/usd/libIexMath.dylib
/usr/lib/usd/libtbb.dylib
/usr/lib/usd/libMaterialXCore.dylib
/usr/lib/usd/libMaterialXFormat.dylib
/usr/lib/swift/libswiftAppKit.dylib
/usr/lib/swift/libswiftCoreImage.dylib
/usr/lib/swift/libswiftExtensionFoundation.dylib
/usr/lib/swift/libswiftAccelerate.dylib
/usr/lib/swift/libswiftCoreML.dylib
/usr/lib/swift/libswiftVision.dylib
/usr/lib/swift/libswiftDemangle.dylib
/usr/lib/swift/libswiftSystem.dylib
/usr/lib/swift/libswiftExtensionKit.dylib
/usr/lib/swift/libswiftRegexBuilder.dylib
/usr/lib/swift/libswiftWebKit.dylib
/usr/lib/log/liblog_network.dylib

Rhino plugins
/Applications/Rhinoceros.app/Contents/Frameworks/RhMaterialEditor.framework “Renderer Development Kit” 6.35.21222.1002
/Applications/Rhinoceros.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/RhinoCycles.rhp “RhinoCycles” 6.35.21222.17002
/Applications/Rhinoceros.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/Commands.rhp “Commands” 6.35.21222.17002
/Applications/Rhinoceros.app/Contents/PlugIns/Displacement.rhp “Displacement” 6.35.21222.1002
/Applications/Rhinoceros.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/RDK_EtoUI.rhp “RDK_EtoUI” 6.35.21222.17002
/Applications/Rhinoceros.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/GrasshopperPlugin.rhp “Grasshopper” 6.35.21222.17002
/Applications/Rhinoceros.app/Contents/PlugIns/RhinoRender.rhp “Rhino Render” 6.35.21222.1002
/Applications/Rhinoceros.app/Contents/PlugIns/NamedSnapshots.rhp “Snapshots” 6.35.21222.1002
/Applications/Rhinoceros.app/Contents/PlugIns/PanelingTools.rhp “PanelingTools” 6.35.21222.1002
/Applications/Rhinoceros.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/RhinoDLR_Python.rhp “IronPython” 6.35.21222.17002

while the apple crash report looks like this:

Translated Report (Full Report Below)

Process: Rhinoceros [3681]
Path: /Applications/Rhinoceros.app/Contents/MacOS/Rhinoceros
Identifier: com.mcneel.rhinoceros
Version: 6.35 (6.35.21222.17002)
Code Type: X86-64 (Translated)
Parent Process: Rhinoceros [3644]
Responsible: Rhinoceros [3644]
User ID: 501

Date/Time: 2022-11-01 16:55:09.6406 +0200
OS Version: macOS 13.0 (22A380)
Report Version: 12
Anonymous UUID: 33C1A5C4-73C8-ECF2-F9E1-C7606AAD5BCB

Time Awake Since Boot: 7800 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x00007ff85bcf13f0
Exception Codes: 0x0000000000000002, 0x00007ff85bcf13f0

VM Region Info: 0x7ff85bcf13f0 is in 0x7ff85bcee2d8-0x7ff85bcf15c0; bytes after start: 12568 bytes before end: 463
REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL
__DATA_CONST 7ff85bcebb00-7ff85bcee2d8 [ 10K] r–/rw- SM=COW …ibc++.1.dylib
—> __DATA_CONST 7ff85bcee2d8-7ff85bcf15c0 [ 13K] r–/rw- SM=COW …bc++abi.dylib
__DATA_CONST 7ff85bcf15c0-7ff85bcf3a28 [ 9K] r–/rw- SM=COW …_kernel.dylib

Application Specific Information:
*** multi-threaded process forked ***
crashed on child side of fork pre-exec

Kernel Triage:
VM - pmap_enter retried due to resource shortage
VM - pmap_enter retried due to resource shortage
VM - pmap_enter retried due to resource shortage
VM - pmap_enter retried due to resource shortage
VM - pmap_enter retried due to resource shortage

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 0x10c0c1a58 ???
1 RhinoRender 0x18e04e7de CXXXXBasicEnvironmentCCI::PlugInId() const + 16
2 libsystem_platform.dylib 0x7ff81c0b9c33 _sigtramp + 51
3 RhMaterialEditor 0x18abc3c19 CRhRdk::UnregisterPlugInExtensions(ON_UUID_struct const&) + 35
4 RhMaterialEditor 0x18abc3e4a CRhRdk::UnregisterPlugIn(CRhRdkPlugIn*) + 468
5 RhMaterialEditor 0x18abfd553 CRhRdkPlugIn::Uninitialize() + 37
6 RhCommonRDK 0x18a5b9e43 CRhCommonRdkPlugInList::~CRhCommonRdkPlugInList() + 79
7 libsystem_c.dylib 0x7ff81bf85ccf __cxa_finalize_ranges + 409
8 libsystem_c.dylib 0x7ff81bf85ae9 exit + 35
9 libmonosgen-2.0.1.dylib 0x183287c17 mono_threads_summarize + 647
10 libmonosgen-2.0.1.dylib 0x183146c1c mono_dump_native_crash_info + 892
11 libmonosgen-2.0.1.dylib 0x1830de275 mono_handle_native_crash + 341
12 libmonosgen-2.0.1.dylib 0x183034c9b mono_sigfpe_signal_handler + 203
13 libsystem_platform.dylib 0x7ff81c0b9c1d _sigtramp + 29
14 ??? 0x0 ???
15 CoreGraphics 0x7ff821094023 __CGBitmapContextDelegateCreate + 577

Thread 1:: com.apple.rosetta.exceptionserver
0 runtime 0x7ff7fff48750 0x7ff7fff44000 + 18256
1 runtime 0x7ff7fff5466c 0x7ff7fff44000 + 67180
2 runtime 0x7ff7fff5606c 0x7ff7fff44000 + 73836

Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x000000018e065938 rbx: 0x0000000000000000 rcx: 0x000000010dd931c0 rdx: 0x971b2de0053dc6a0
rdi: 0x000000018e065938 rsi: 0x000000030de857b0 rbp: 0x000000030de85750 rsp: 0x000000030de85708
r8: 0x0000000000000070 r9: 0x000060000362fe90 r10: 0x0000600003657790 r11: 0x0000600003657800
r12: 0x000060000137e340 r13: 0x0000000000000000 r14: 0x000000030de857b0 r15: 0x000060000137e358
rip: rfl: 0x0000000000000242
tmp0: 0x0000000000000001 tmp1: 0x00007ff85bcf13f0 tmp2: 0x00000001a3c77710

Binary Images:
0x0 - 0xffffffffffffffff ??? () <00000000-0000-0000-0000-000000000000> ???
0x18dff6000 - 0x18e058fff com.mcneel.rhinoceros.RhinoRender (
) /Applications/Rhinoceros.app/Contents/PlugIns/RhinoRender.rhp/Contents/MacOS/RhinoRender
0x7ff81c0b6000 - 0x7ff81c0bfff7 libsystem_platform.dylib () /usr/lib/system/libsystem_platform.dylib
0x18ab9f000 - 0x18aeeafff com.mcneel.rhinoceros.RhMaterialEditor (1.0) <314ba845-681e-35e4-b65f-3a090dd8588b> /Applications/Rhinoceros.app/Contents/Frameworks/RhMaterialEditor.framework/Versions/A/RhMaterialEditor
0x18a599000 - 0x18a5eafff com.mcneel.rhinoceros.RhCommonRDK (1.0) <40dfc91f-2f5d-33ab-b09e-65881d55fcd1> /Applications/Rhinoceros.app/Contents/Frameworks/RhCommonRDK.framework/Versions/A/RhCommonRDK
0x7ff81bf57000 - 0x7ff81bfdffff libsystem_c.dylib (
) <5efaf10b-2ec1-32ed-b077-80125e552c8d> /usr/lib/system/libsystem_c.dylib
0x183028000 - 0x18343efff libmonosgen-2.0.1.dylib () <148d6237-fbb0-3df7-96eb-d2bb09d6df7b> /Applications/Rhinoceros.app/Contents/Frameworks/RhCore.framework/Versions/A/Frameworks/Mono64Rhino.framework/Versions/6.10.0/Frameworks/libmonosgen-2.0.1.dylib
0x7ff821076000 - 0x7ff821896fed com.apple.CoreGraphics (2.0) <2fdcb859-0ecd-333f-89f8-1c1668edb5db> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x7ff7fff44000 - 0x7ff7fff73fff runtime (
) <6f797d84-b330-3656-9a0d-7b3dbd3f8a07> /usr/libexec/rosetta/runtime

External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 0
thread_create: 0
thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=1.0G resident=0K(0%) swapped_out_or_unallocated=1.0G(100%)
Writable regions: Total=2.5G written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=2.5G(100%)

                            VIRTUAL   REGION 

REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
Accelerate framework 256K 2
Activity Tracing 256K 1
CG image 44K 7
ColorSync 216K 24
CoreAnimation 64K 8
CoreGraphics 8K 1
Kernel Alloc Once 8K 1
MALLOC 536.0M 117
MALLOC guard page 192K 8
MALLOC_MEDIUM (reserved) 1.1G 10 reserved VM address space (unallocated)
MALLOC_NANO (reserved) 384.0M 1 reserved VM address space (unallocated)
Rosetta Arena 4096K 2
Rosetta Generic 1360K 337
Rosetta JIT 128.0M 1
Rosetta Return Stack 20K 2
Rosetta Thread Context 20K 2
Stack 39.4M 38
Stack Guard 56.5M 38
VM_ALLOCATE 1992K 31
__CTF 756 1
__DATA 42.5M 864
__DATA_CONST 56.0M 584
__DATA_DIRTY 2648K 339
__FONT_DATA 2352 1
__GLSLBUILTINS 5174K 1
__LINKEDIT 192.4M 33
__OBJC_RO 65.1M 1
__OBJC_RW 1980K 2
__TEXT 836.8M 870
dyld private memory 256K 1
mapped file 5.8G 1665
shared memory 228K 23
unshared pmap 13.7M 10
=========== ======= =======
TOTAL 9.2G 5026
TOTAL, minus reserved VM space 7.7G 5026


Full Report

{“app_name”:“Rhinoceros”,“timestamp”:“2022-11-01 16:55:10.00 +0200”,“app_version”:“6.35”,“slice_uuid”:“66c1839c-7a9f-370e-8171-ee81df750d2c”,“build_version”:“6.35.21222.17002”,“platform”:1,“bundleID”:“com.mcneel.rhinoceros”,“share_with_app_devs”:1,“is_first_party”:0,“bug_type”:“309”,“os_version”:“macOS 13.0 (22A380)”,“roots_installed”:0,“name”:“Rhinoceros”,“incident_id”:“ECD113A8-F6DC-4F64-B792-9B6D0F818FD4”}
{
“uptime” : 7800,
“procRole” : “Unspecified”,
“version” : 2,
“userID” : 501,
“deployVersion” : 210,
“modelCode” : “MacBookPro18,1”,
“coalitionID” : 1306,
“osVersion” : {
“train” : “macOS 13.0”,
“build” : “22A380”,
“releaseType” : “User”
},
“captureTime” : “2022-11-01 16:55:09.6406 +0200”,
“incident” : “ECD113A8-F6DC-4F64-B792-9B6D0F818FD4”,
“pid” : 3681,
“translated” : true,
“cpuType” : “X86-64”,
“roots_installed” : 0,
“bug_type” : “309”,
“procLaunch” : “2022-11-01 16:55:09.5134 +0200”,
“procStartAbsTime” : 188527294805,
“procExitAbsTime” : 188530057043,
“procName” : “Rhinoceros”,
“procPath” : “/Applications/Rhinoceros.app/Contents/MacOS/Rhinoceros”,
“bundleInfo” : {“CFBundleShortVersionString”:“6.35”,“CFBundleVersion”:“6.35.21222.17002”,“CFBundleIdentifier”:“com.mcneel.rhinoceros”},
“storeInfo” : {“deviceIdentifierForVendor”:“E662304D-1AA0-56AB-B0EF-4CD9C25DCB92”,“thirdParty”:true},
“parentProc” : “Rhinoceros”,
“parentPid” : 3644,
“coalitionName” : “com.mcneel.rhinoceros”,
“crashReporterKey” : “33C1A5C4-73C8-ECF2-F9E1-C7606AAD5BCB”,
“responsiblePid” : 3644,
“responsibleProc” : “Rhinoceros”,
“sip” : “enabled”,
“vmRegionInfo” : “0x7ff85bcf13f0 is in 0x7ff85bcee2d8-0x7ff85bcf15c0; bytes after start: 12568 bytes before end: 463\n REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL\n __DATA_CONST 7ff85bcebb00-7ff85bcee2d8 [ 10K] r–/rw- SM=COW …ibc++.1.dylib\n—> __DATA_CONST 7ff85bcee2d8-7ff85bcf15c0 [ 13K] r–/rw- SM=COW …bc++abi.dylib\n __DATA_CONST 7ff85bcf15c0-7ff85bcf3a28 [ 9K] r–/rw- SM=COW …_kernel.dylib”,
“exception” : {“codes”:“0x0000000000000002, 0x00007ff85bcf13f0”,“rawCodes”:[2,140704668914672],“type”:“EXC_BAD_ACCESS”,“signal”:“SIGBUS”,“subtype”:“KERN_PROTECTION_FAILURE at 0x00007ff85bcf13f0”},
“ktriageinfo” : “VM - pmap_enter retried due to resource shortage\nVM - pmap_enter retried due to resource shortage\nVM - pmap_enter retried due to resource shortage\nVM - pmap_enter retried due to resource shortage\nVM - pmap_enter retried due to resource shortage\n”,
“vmregioninfo” : “0x7ff85bcf13f0 is in 0x7ff85bcee2d8-0x7ff85bcf15c0; bytes after start: 12568 bytes before end: 463\n REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL\n __DATA_CONST 7ff85bcebb00-7ff85bcee2d8 [ 10K] r–/rw- SM=COW …ibc++.1.dylib\n—> __DATA_CONST 7ff85bcee2d8-7ff85bcf15c0 [ 13K] r–/rw- SM=COW …bc++abi.dylib\n __DATA_CONST 7ff85bcf15c0-7ff85bcf3a28 [ 9K] r–/rw- SM=COW …_kernel.dylib”,
“asi” : {“CoreFoundation”:[“*** multi-threaded process forked **“],“libsystem_c.dylib”:[“crashed on child side of fork pre-exec”]},
“extMods” : {“caller”:{“thread_create”:0,“thread_set_state”:0,“task_for_pid”:0},“system”:{“thread_create”:0,“thread_set_state”:0,“task_for_pid”:0},“targeted”:{“thread_create”:0,“thread_set_state”:0,“task_for_pid”:0},“warnings”:0},
“faultingThread” : 0,
“threads” : [{“triggered”:true,“id”:87266,“threadState”:{“flavor”:“x86_THREAD_STATE”,“rbp”:{“value”:13118232400},“r12”:{“value”:105553136706368},“rosetta”:{“tmp2”:{“value”:7042725648},“tmp1”:{“value”:140704668914672},“tmp0”:{“value”:1}},“rbx”:{“value”:0},“r8”:{“value”:112},“r15”:{“value”:105553136706392},“r10”:{“value”:105553173247888},“rdx”:{“value”:10888346964282164896},“rdi”:{“value”:6677748024,“symbolLocation”:0,“symbol”:“thePlugIn”},“r9”:{“value”:105553173085840},“r13”:{“value”:0},“rflags”:{“value”:578},“rax”:{“value”:6677748024,“symbolLocation”:0,“symbol”:“thePlugIn”},“rsp”:{“value”:13118232328},“r11”:{“value”:105553173248000},“rcx”:{“value”:4527305152,“symbolLocation”:16,“symbol”:“vtable for ON_Object”},“r14”:{“value”:13118232496},“rsi”:{“value”:13118232496}},“queue”:“com.apple.main-thread”,“frames”:[{“imageOffset”:4497087064,“region”:”“,“imageIndex”:0},{“imageOffset”:362462,“symbol”:“CXXXXBasicEnvironmentCCI::PlugInId() const”,“symbolLocation”:16,“imageIndex”:1},{“imageOffset”:15411,“symbol”:”_sigtramp",“symbolLocation”:51,“imageIndex”:2},{“imageOffset”:150553,“symbol”:“CRhRdk::UnregisterPlugInExtensions(ON_UUID_struct const&)”,“symbolLocation”:35,“imageIndex”:3},{“imageOffset”:151114,“symbol”:"CRhRdk::UnregisterPlugIn(CRhRdkPlugIn
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“usedImages” : [
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“name” : “libmonosgen-2.0.1.dylib”
},
{
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Thunderbolt Bus: Laptop, Apple Inc.
Thunderbolt Bus: Laptop, Apple Inc.

what could help me ?

Hi Alena - please send the file (SaveSmall and zip if it is large) and one or more of the ai/pdf files you are trying to use to tech@mcneel.com, with a link back to this topic in your comments.

-Pascal

This looks like Rhino V6 on an unsupported macOS:

You’re running the initial release of macOS 13, Ventura.
You’ll need to roll back to a supported macOS like Big Sur, 11.3

2 Likes

thank you, Pascal, i sent the files

i think it is a possible reason … recently my mac updated … i’l try to roll back and report back.


do you think the above message could be caused by the same incompatibility issue?
it says The document “havana layered map.3dm” could not be autosaved. The file has been changed by another application.

I think John has the answer, the OS…

-Pascal

i’ve just tried doing the same import on my other mac with Catalina OS and the crash repeated…

Please send us the 3dm file and steps required to repeat the problem.
We’ll try it here on a supported configuration and see if there is another problem.

If the file is large, use this URL to send it and include a link back to this message thread.
https://www.rhino3d.com/upload

Thanks

Hi Allena - thanks, we’ll take a look. Keep in mind that this is a public forum, and any files you post here will be generally aviable - if that was a mistake, please edit your post to remove the files.

There is something special about these ai/pdf files… Rhino does not like them at all.
@Allena_Cherny - if I release all the clipping masks in AI, set all the resulting curves/lines to a 1 pt stroke, it opens fine in Rhino - of course now you need to retrim all the lines to the clipping curves again.

-Pascal

thanks, Pascal, those files are sensitive…

that’s right, Pascal, the clipping masks are the complicating part in this file. when i export the file as svg or dwg in illustrator it imports easily in rhino but the lines are not trimmed, and, as you noticed, it leaves me with enormous amount of manual trimming…
do you think there might be any solution ? as you can see, once (the stairs geometry layer) rhino imported such a complex file without any issues… may it be a fixable bug, or it is better not to rely on this option?

Hi Allena - Rhino does read in clipped curves, but not these- I’ll try to distill a smaller subset of your files into a simpler example that the develloper can look at.
RH-71099 FIle I/O : some AI files lock up rhino

-Pascal

Thank you, Pascal