R7 - Material Thumbnails All Black?

MaterialThumbs

Hello - are these Rhino materials? Is Rhino the current renderer? And, is this a new problem?

Please run the SystemInfo command in Rhino and copy/paste the results here.

-Pascal

Thanks:

Rhino 7 SR5 2021-4-10 (Rhino 7, 7.5.21100.03001, Git hash:master @ 2cd158094b595f6400479d7cbe511454b6149527)
License type: Commercial, build 2021-04-10
License details: Cloud Zoo

Windows 10.0.19041 SR0.0 or greater (Physical RAM: 32Gb)

Computer platform: DESKTOP

Standard graphics configuration.
Primary display and OpenGL: NVIDIA GeForce GTX 680 (NVidia) Memory: 2GB, Driver date: 9-30-2020 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 456.71
> Accelerated graphics device with 8 adapter port(s)
- Windows Main Display attached to adapter port #0

Secondary graphics devices.
NVIDIA GeForce GTX 680 (NVidia) Memory: 2GB, Driver date: 9-30-2020 (M-D-Y).
> Accelerated graphics device with 0 adapter port(s)
- There are no monitors attached to this device!

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On

Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High

Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 9-30-2020
Driver Version: 27.21.14.5671
Maximum Texture size: 16384 x 16384
Z-Buffer depth: 24 bits
Maximum Viewport size: 16384 x 16384
Total Video Memory: 2 GB

Rhino plugins that do not ship with Rhino

Rhino plugins that ship with Rhino
C:\Program Files\Rhino 7\Plug-ins\Commands.rhp “Commands” 7.5.21100.3001
C:\Program Files\Rhino 7\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 7\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 7.5.21100.3001
C:\Program Files\Rhino 7\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 7.5.21100.3001
C:\Program Files\Rhino 7\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 7\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 7\Plug-ins\RhinoCycles.rhp “RhinoCycles” 7.5.21100.3001
C:\Program Files\Rhino 7\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 7.5.21100.3001
C:\Program Files\Rhino 7\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 7\Plug-ins\Displacement.rhp “Displacement”

The expected thumbnail images load initially and then all go black within a second or two.

1 Like

Hello - please try the 7.6 release candidate - you can get the fixed (7.6) version by changing the ‘Update frequency’ in Options > Updates and Statistics page to ‘Service release candidate’

-Pascal

1 Like

That fixed it.

1 Like

I had the same problem. The last update fixed it ! :slightly_smiling_face:

Version 7.8 here and am having the same issue. I searched this issue and ended up here. They load and then 2 seconds go black.

sysinfo

Rhino 7 SR8 2021-7-15 (Rhino 7, 7.8.21196.05001, Git hash:master @ 45c1fd6dc85c7c1cce8c0bbe6f3e16481ae9abfa)
License type: Commercial, build 2021-07-15
License details: Cloud Zoo

Windows 10.0.19042 SR0.0 or greater (Physical RAM: 32Gb)

Computer platform: DESKTOP

Standard graphics configuration.
Primary display and OpenGL: NVIDIA Quadro P620 (NVidia) Memory: 2GB, Driver date: 12-31-2020 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 461.09
> Accelerated graphics device with 4 adapter port(s)
- Windows Main Display attached to adapter port #0
- Secondary monitor attached to adapter port #1

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.6 (primary GPU’s maximum)

Anti-alias mode: 8x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High

Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 12-31-2020
Driver Version: 27.21.14.6109
Maximum Texture size: 32768 x 32768
Z-Buffer depth: 24 bits
Maximum Viewport size: 32768 x 32768
Total Video Memory: 2 GB

Rhino plugins that do not ship with Rhino
E:\B&B Yacht Designs LLC\TOOLS\SOFTWARE\RHINO\Rhino_plugins\BoltGen.rhp “BoltGen” 0.0.0.0

Rhino plugins that ship with Rhino
C:\Program Files\Rhino 7\Plug-ins\Commands.rhp “Commands” 7.8.21196.5001
C:\Program Files\Rhino 7\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 7\Plug-ins\RhinoScript.rhp “RhinoScript”
C:\Program Files\Rhino 7\Plug-ins\AnimationTools.rhp “AnimationTools”
C:\Program Files\Rhino 7\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 7.8.21196.5001
C:\Program Files\Rhino 7\Plug-ins\RhinoRender.rhp “Legacy Rhino Render”
C:\Program Files\Rhino 7\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 7.8.21196.5001
C:\Program Files\Rhino 7\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 7\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 7\Plug-ins\RhinoCycles.rhp “RhinoCycles” 7.8.21196.5001
C:\Program Files\Rhino 7\Plug-ins\Grasshopper\GrasshopperPlugin.rhp “Grasshopper” 7.8.21196.5001
C:\Program Files\Rhino 7\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 7.8.21196.5001
C:\Program Files\Rhino 7\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 7\Plug-ins\Displacement.rhp “Displacement”