Plugin Persistent Installation Bug

Hi,
One specific customer of mine installed a plugin.
Now we have a problem.
We cannot uninstall the plugin.

What we tried :

  1. Remove the RHP file, open rhino now its not present, then place again the rhp file on the same filepath as before , rhino will again hook it…
  2. Remove the plugin from %appdata%
  3. Remove the plugin from the registry

How can we ensure that a plugin file is not loaded ever again. I tried all the usual steps I take but It seems that uninstalling it It got stuck and now won’t uninstall ever.

Where should I look at ?
Even reinstalling Rhino, erasing all registry keys and all temp and appdata files didnt work.
Creating a new user worked though.
@dale

Note : his entire office (15 other machines) are exactly the same, setup the same by me using the same script, yet they do not experience this issue at all.

Farouk

I’m confused. To me this reads that the uninstall worked.

Hi @nathanletwory ,
Thank you for your reply

  1. Remove RHP file from path
  2. Open Rhino, plugin correctly not loaded
  3. Place again RHP in the filepath, without installing in rhino
  4. Plugin is automatically loaded on the user machine, even though we dont want it to

So somewhere It’s being stored that this plugin must be loaded, but the registry is empty :smiley:

Hope this clarifies the issue

Farouk

I fail to understand the logic of doing this and not wanting the plug-in to load.

But before doing 1. try first to disable the plug-in from loading in the plug-in manager. Does that work?

What I need to know is very specific :

What we do :
-We have filepath/file.rhp
-We remove the file.rhp
-We open rhino and its correctly not having any plugins installed
-We remove the entry key for file.rhp on registry

We expect now that even if we place file.rhp again on the shared server, not to be fetched by rhino.
So we expect :
-Open Rhino
-Plugin not fetched

What instead happens :
-We open Rhino
-Plugin is fetched

So, given that we removed appdata and registry keys, why its still forcing the fetch of that plugin that was uninstalled?

In case my issue is still unclear let me know

Have you tried load protecting the plug-in before uninstalling like I suggested in my previous post?