Hi, so I am relatively new to LandsDesign and I have been trying to import the scanned terrain onto my rhino after many attempts. I have read a lot of forums and watched a lot of videos but my problem don’t seem to be solved. I selected an area in which I wanted to import after going into the “Import Earth’s Elevation data” interface and clicked import. But the interface has stayed frozen for quite a while and so I thought it was just running and I left it to run. But after a couple of hours, it still stayed on the same interface. So I uninstalled Lands and reinstalled it but the problem doesn’t seemed to be solved at all. Please help out, thank you 
Hi - As a first step, please run the Rhino SystemInfo command and copy-paste the result here.
-wim
Rhino 6 SR18 2019-9-23 (Rhino 6, 6.18.19266.14201, Git hash:master @ 3d84f88dec99b2f4e8b7497e739ed2adc2ba8ef6)
License type: Educational, build 2019-09-23
License details: Cloud Zoo. In use by: wanjc ()
Windows 10.0 SR0.0 or greater (Physical RAM: 16Gb)
Machine name: DESKTOP-7LRKR9R
Hybrid graphics system.
Primary display: Intel® HD Graphics 630 (Intel) Memory: 1GB, Driver date: 7-24-2017 (M-D-Y).
Primary OpenGL: NVIDIA GeForce GTX 1050 (NVidia) Memory: 2GB, Driver date: 9-1-2017 (M-D-Y). OpenGL Ver: 4.5.0 NVIDIA 385.54
OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Anti-alias mode: 8x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: Height
Vendor Name: NVIDIA Corporation
Render version: 4.5
Shading Language: 4.50 NVIDIA
Driver Date: 9-1-2017
Driver Version: 22.21.13.8554
Maximum Texture size: 32768 x 32768
Z-Buffer depth: 24 bits
Maximum Viewport size: 32768 x 32768
Total Video Memory: 2 GB
Rhino plugins
C:\Program Files\Rhino 6\Plug-ins\Commands.rhp “Commands” 6.18.19266.14201
C:\Program Files\Rhino 6\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 6\Plug-ins\RhinoRender.rhp “Rhino Render”
C:\Program Files\Rhino 6\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 6.18.19266.14201
C:\Program Files\Rhino 6\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 6\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 6\Plug-ins\RhinoCycles.rhp “RhinoCycles” 6.18.19266.14201
C:\Program Files\Rhino 6\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 6.18.19266.14201
C:\Program Files\Rhino 6\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Users\thief\AppData\Roaming\McNeel\Rhinoceros\6.0\Plug-ins\Twinmotion Direct Link 2020 (e24ee14a-9514-47da-8fe6-f6e61b20160e)\Twinmotion Direct Link 2020.rhp “Twinmotion Direct Link 2020” 1.0.0.0
C:\Program Files\Rhino 6\Plug-ins\Displacement.rhp “Displacement”
It looks like a problem downloading the MapBox image/s. Have you been able to scan other earth areas or the problem occurs on any location?
The default location showed at the interface is in Barcelona. I tried selecting a random area there and the same thing happens.
Hi, what do you think I should do? I really need a well-generated landscape and LandsDesign seems to be the best option out there.
We need to look into it. It will help if you send us (landsdesign@asuni.com) the log file located in:
C:\Users\Public\Documents\Lands\Terrain Importer Settings
This way we can figure out where the problem is.
Hello, I seem to be having the same problem with the latest version of Lands Design - is there anyway this can be fixed?
Rhino 7 SR21 2022-7-27 (Rhino 7, 7.21.22208.13001, Git hash:master @ c31aea87137a5d0de449338a7ef6856f49dd4797)
License type: Educational, build 2022-07-27
License details: Cloud Zoo
Windows 11 (10.0.22000 SR0.0) or greater (Physical RAM: 32Gb)
Computer platform: DESKTOP
Standard graphics configuration.
Primary display and OpenGL: NVIDIA GeForce RTX 3080 (NVidia) Memory: 10GB, Driver date: 6-23-2022 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 516.59
> Accelerated graphics device with 4 adapter port(s)
- Windows Main Display attached to adapter port #0
- Secondary monitor attached to adapter port #1
OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.6 (primary GPU’s maximum)
Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High
Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 6-23-2022
Driver Version: 31.0.15.1659
Maximum Texture size: 32768 x 32768
Z-Buffer depth: 24 bits
Maximum Viewport size: 32768 x 32768
Total Video Memory: 10 GB
Rhino plugins that do not ship with Rhino
C:\Program Files\Rhino 7\Plug-ins\Tibidabo\Tibidabo.rhp “Tibidabo”
C:\Users\Grayson\AppData\Local\Programs\Enscape\Bin64\Enscape.Rhino7.Plugin.dll “Enscape.Rhino7.Plugin” 0.0.22102.1509
C:\Program Files\Rhino 7\Plug-ins\Tibidabo\Lands.rhp “Lands Design”
C:\Program Files\Chaos Group\V-Ray\V-Ray for Rhinoceros\V7\VRayForRhino.rhp “V-Ray for Rhino”
Rhino plugins that ship with Rhino
C:\Program Files\Rhino 7\Plug-ins\Commands.rhp “Commands” 7.21.22208.13001
C:\Program Files\Rhino 7\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 7\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 7.21.22208.13001
C:\Program Files\Rhino 7\Plug-ins\RhinoRender.rhp “Legacy Rhino Render”
C:\Program Files\Rhino 7\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 7.21.22208.13001
C:\Program Files\Rhino 7\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 7\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 7\Plug-ins\RhinoCycles.rhp “RhinoCycles” 7.21.22208.13001
C:\Program Files\Rhino 7\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 7.21.22208.13001
C:\Program Files\Rhino 7\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 7\Plug-ins\Displacement.rhp “Displacement”
We are trying to figure out what can be producing this error. Did you change any of the default Windows Security Settings?
I am also having issues, however mine isn’t crash related. When I go to import the terrain, it switches back to Rhino but no terrain shows. Nothing hidden, just isn’t loading in. Any help appreciated
Hi @Khail_Rigg,
Which objects are you trying to import (mesh, buildings, terrain…)? Wich area are you importing? Please, send us as much information as possible about this issue so that we can figure out what is happening.