Help please

[eleven]

Hi Karolina, you might want to check the second paragraph of Kyles mail here.

Help us Help you, Before you call or email tech support

Hi all- I wanted to outline the best process for getting tech support help in the most effective manner and the best way to help us help you. 1. My rhino is broken, and I need help asap!! Contact tech@mcneel.com or hit the chat on Rhino3d.com or call (206) 545-7000 8-5 pst. BUT… please have the following info Before you contact us: your systeminfo from v6 or v7 or v8. (run the systeminfo command in rhino) If you are using the chat, do this 1st and paste the info in the chat dialog. This …