FBX exporter is broken

Rhino
1

Failure occurs on some attempted exports with message “FBX file writing plug-in failed”

  • Fails (but worked previously) in Rhino 7 (7.4.21078.1001, 2021-03-19)
  • Works in Rhino 6 (6.34.21034.7001, 2/3/2021)
  • Fails in Rhino 5 64 bit (5.14.522.8390, 5/22/2017)
    “Error writing file” [file path name].fbx
    “Error saving file” [file path name].fbx
  • Works in Rhino 5 32 bit(5.14.522.8390, 5/22/2017)

I think there was a recent update that mentioned something about the FBX exporter when it installed.

Guess I’ll just try a faith-based-reinstall…

2

Faith-based reinstall worked!

(1) Used System Settings > Add or remove programs to uninstall Rhino 7
(2) Deleted %APPDATA$\Roaming\McNeel\Rhinoceros\7.0
(3) Downloaded & Installed the latest version (7.4.21078.1001, 2021-03-19)
(4) FBX exporting works again!

3

Hi, not sure if this is the right thread, but Im running into a similar error quite frequently, when i go check the file it gives me a weird file name and the export is broken… Is the solution truely to uninstall and reinstall? what is going to prevent this from happening in the future?

20% of the time its working, 80% of the time it gives me these files shown
failed saves

Thanks for your time

4

Hi Stephen -

That sounds like a different issue.

Is there any pattern in that behavior? Does the same Rhino file sometimes exports, sometimes doesn’t? Or is it more that 20% of the Rhino files work and the other 80% don’t? Are you always saving to the same location?
Please run the Rhino SystemInfo command and copy-paste the result here.
-wim

5

Hi Wim, Sorry for the delay.

It happens in many different projects on multiple computers, this morning i cannot export. The files with the Tilda are created in their place and cannot be read.

image

My pipeline is Rhino to Unreal, so im constantly using both softwares simulaneously. They are open at the same time and im writing to the same path. This makes the reimportation process streamlined. I export an fbx from rhino that is already in unreal (unreal is also open, but in my mind Unreal makes its own reference, its not linked).

Here are the results from system info:

Rhino 7 SR24 2022-11-4 (Rhino 7, 7.24.22308.15001, Git hash:master @ cb2ad12922ceb989b185972675bb705a00abb97d)
License type: Educational, build 2022-11-04
License details: Cloud Zoo

Windows 10 (10.0.19045 SR0.0) or greater (Physical RAM: 64Gb)

Computer platform: DESKTOP

Standard graphics configuration.
Primary display and OpenGL: NVIDIA GeForce RTX 3080 (NVidia) Memory: 10GB, Driver date: 7-21-2022 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 516.94
> Accelerated graphics device with 4 adapter port(s)
- Secondary monitor attached to adapter port #0
- Windows Main Display attached to adapter port #1

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.6 (primary GPU’s maximum)

Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High

Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 7-21-2022
Driver Version: 31.0.15.1694
Maximum Texture size: 32768 x 32768
Z-Buffer depth: 24 bits
Maximum Viewport size: 32768 x 32768
Total Video Memory: 10 GB

Rhino plugins that do not ship with Rhino

Rhino plugins that ship with Rhino
C:\Program Files\Rhino 7\Plug-ins\Commands.rhp “Commands” 7.24.22308.15001
C:\Program Files\Rhino 7\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 7\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 7.24.22308.15001
C:\Program Files\Rhino 7\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 7.24.22308.15001
C:\Program Files\Rhino 7\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 7\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 7\Plug-ins\RhinoCycles.rhp “RhinoCycles” 7.24.22308.15001
C:\Program Files\Rhino 7\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 7.24.22308.15001
C:\Program Files\Rhino 7\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 7\Plug-ins\Displacement.rhp “Displacement”

6

I closed Rhino and just reopend to export. It again is giving me the wrong file. Today im unable to export at all… If there is any advice, im all ears.

image
image758×58 2.68 KB

I will attach the file here also
RectMirrorFrame.3dm (1.6 MB)

7

update:

I restarted my computer, I changes file location and the export worked 3 times in a row. Really not consistent.

8

Hi Stephen -

Yes. I’m afraid I can’t make it fail on my side. I can’t try the Unity workflow you described, but, to me, that does sound like a likely culprit. That, or a file location that is being synched on a server or cloud service, perhaps.
-wim

9

Ok this may be a thing… i also export to a synced dropbox folder… ill keep this in mind when exporting in the future

10

Hello, Im checking back in to see if there is some sort of way to fix this. It still occurs between a dropbox shared folder and unreal. Is this something i can hope to be fixed in any future? it is a great work flow to be able to save files directly to a shared folder and reimport directly from the orginal file into unreal.

Thanks for your time