Experiences with RhinoNest?

curious what other’s experiences with RhinoNest has been? i had some issues when i first downloaded, emailed them, got a reply days later and was given workarounds for my issues and my suggestions to fix the issues got ignored. now i am having an issue again and haven’t heard anything in about 5 days.

has anyone had issues with them? i’m pretty frustrated that we bought the plugin, it has glaring issues and they are ignored.