I’m having an issue with my file where a clipping plane is causing my entire computer to freeze to the point I have to force-reset it. The mouse cursor even stops moving.
Hi John -
Please provide a simple 3dm file and the output of the Rhino SystemInfo command.
-wim
I’m having the same issue.
That’s the point when everything freezes:
Systeminfo:
Rhino 8 SR0 2023-9-19 (Rhino 8 BETA, 8.0.23262.12303, Git hash:master @ 56a4ec377b5862ecaf0e09f923bd21d38505cd83)
License type: Commercial, build 2023-09-19
License details: Cloud Zoo
Expires on: 2023-11-03
Windows 11 (10.0.22621 SR0.0) or greater (Physical RAM: 16Gb)
Running on a virtual machine: VMware20,1
.NET 7.0.0
Computer platform: DESKTOP
Standard graphics configuration.
Primary display: VMware SVGA 3D (VMware, Inc.) Memory: 4GB, Driver date: 11-30-2022 (M-D-Y).
> External USB display device with 8 adapter port(s)
- Windows Main Display attached to adapter port #0
Primary OpenGL: SVGA3D; build: RELEASE; LLVM;: VMware, Inc… OpenGL Ver: 4.1 (Compatibility Profile) Mesa 21.2.0-devel (git-c9823ee4f3)
> No graphics device is being used for OpenGL
OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.1 (primary GPU’s maximum)
Anti-alias mode: None
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High
Vendor Name: VMware, Inc.
Render version: 4.1
Shading Language: 4.10
Driver Date: 11-30-2022
Driver Version: 9.17.5.1
Maximum Texture size: 16384 x 16384
Z-Buffer depth: 24 bits
Maximum Viewport size: 16384 x 16384
Total Video Memory: 4095 MB
Rhino plugins that do not ship with Rhino
C:\Users\kg\AppData\Roaming\McNeel\Rhinoceros\packages\8.0\SubstanceImporter\2.0.3\Substance.Win.rhp “SubstanceImporter” 2.0.3.0
C:\Users\kg\AppData\Roaming\McNeel\Rhinoceros\packages\8.0\IntelDenoiser\0.6.7\IntelDenoiser.Windows.rhp “IntelDenoiser.Windows” 1.0.0.0
Rhino plugins that ship with Rhino
C:\Program Files\Rhino 8 WIP\Plug-ins\Commands.rhp “Commands” 8.0.23262.12303
C:\Program Files\Rhino 8 WIP\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 8 WIP\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 8.0.23262.12303
C:\Program Files\Rhino 8 WIP\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 8.0.23262.12303
C:\Users\kg\AppData\Roaming\McNeel\Rhinoceros\packages\8.0\PanelingTools\2021.3.2.446\PanelingTools.rhp “PanelingTools”
C:\Program Files\Rhino 8 WIP\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 8 WIP\Plug-ins\MeshCommands.rhp “MeshCommands” 8.0.23262.12303
C:\Program Files\Rhino 8 WIP\Plug-ins\RhinoCycles.rhp “RhinoCycles” 8.0.23262.12303
C:\Program Files\Rhino 8 WIP\Plug-ins\RhinoCode\RhinoCodePlugin.rhp “RhinoCodePlugin” 8.0.23262.12303
C:\Program Files\Rhino 8 WIP\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 8.0.23262.12303
C:\Program Files\Rhino 8 WIP\Plug-ins\Displacement.rhp “Displacement”
C:\Program Files\Rhino 8 WIP\Plug-ins\SectionTools.rhp “SectionTools”
Hi -
From Rhino - System Requirements :
Not supported
- Virtualization systems such as VMWare, Remote Desktop, and Parallels
-wim
I’m having this same issue. I’ve been working mostly on a Mac but also tried to open on my pc. Both keep spinning without opening so I can’t run system info for you. I’m going back 2 versions of the file and starting over. Also, when clipping on the first file, once I deleted the clipping plane, the hidden parts never returned.
Hi Norma -
If you could send the offending file to tech@mcneel.com, we could take a closer look to try and figure out what’s going on there.
-wim