I cannot Log in to my account and i cannot retrieve my floating license since 2FA code does not arrive to my cellphone. It seems 4 digit tel number on screen 2 of them starred but number should be more. I tried all ways to connect to support but no success, could somebody help me?
by the way, i am using this system for atleast 2 years, now i got this error.
I am writing from new account since i cannot login to my original
Hi Ozan - for licensing issues, please contact sales@mcneel.com directly.
-wim
Hi, Wim,
We have already contacted, however dont have any replies, anyway let me keep waiting,
Hi Ozan -
In that case, you must have used a different email address than the one you use on this forum because I don’t see any mail from this address.
It’s still very early on the west coast of the US.
-wim
yes, since i cannot log in, i have created a new account.
Quote
I am writing from new account since i cannot login to my original
Unquote
I suppose Spain is the main office, however phones are not responding as well, anyway, lets wait USA to respond
We disabled the two-factor auth, please try again.