Sudden slowdown/framerate drop after latest update

#1

Anyone else having issues?

#2

Hi Simon - which version were you running and which version are you running now?
Please run the Rhino SystemInfo command and paste the result here.
-wim

#3

Hi Wim,

Here’s the output. Unfortunately I dont know the previous version number

(I’ll start by updating my GPU driver)

Rhino 6 SR17 2019-8-23 (Rhino 6, 6.17.19235.15041, Git hash:master @ 06b69c5cc21d880aa793a5a7cfd454a66f6213bb)
License type: Commercial, build 2019-08-23
License details: Cloud Zoo.  In use by: Simon ()

Windows 10.0 SR0.0 or greater (Physical RAM: 32Gb)
Machine name: PNP-WS2

Non-hybrid graphics.
Primary display and OpenGL: NVIDIA Quadro K2200 (NVidia) Memory: 4GB, Driver date: 10-30-2017 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 388.16

OpenGL Settings
  Safe mode: Off
  Use accelerated hardware modes: On
  Redraw scene when viewports are exposed: On
  
  Anti-alias mode: None
  Mip Map Filtering: Linear
  Anisotropic Filtering Mode: Height
  
  Vendor Name: NVIDIA Corporation
  Render version: 4.6
  Shading Language: 4.60 NVIDIA
  Driver Date: 10-30-2017
  Driver Version: 23.21.13.8816
  Maximum Texture size: 16384 x 16384
  Z-Buffer depth: 24 bits
  Maximum Viewport size: 16384 x 16384
  Total Video Memory: 4 GB

Rhino plugins
  C:\Program Files\Rhino 6\Plug-ins\Commands.rhp	"Commands"	6.17.19235.15041
  C:\Program Files\Rhino 6\Plug-ins\rdk.rhp	"Renderer Development Kit"	
  C:\Program Files\Rhino 6\Plug-ins\RhinoBonusTools.rhp	"Rhino Bonus Tools"	
  C:\Program Files\Rhino 6\Plug-ins\RhinoRender.rhp	"Rhino Render"	
  C:\Program Files\Rhino 6\Plug-ins\rdk_etoui.rhp	"RDK_EtoUI"	6.17.19235.15041
  C:\Program Files\Rhino 6\Plug-ins\rdk_ui.rhp	"Renderer Development Kit UI"	
  C:\Program Files\Rhino 6\Plug-ins\NamedSnapshots.rhp	"Snapshots"	
  C:\Program Files\Rhino 6\Plug-ins\RhinoCycles.rhp	"RhinoCycles"	6.17.19235.15041
  C:\Program Files\Rhino 6\Plug-ins\Toolbars\Toolbars.rhp	"Toolbars"	6.17.19235.15041
  C:\Program Files\Rhino 6\Plug-ins\3dxrhino.rhp	"3Dconnexion 3D Mouse"	
  C:\Program Files\Rhino 6\Plug-ins\Displacement.rhp	"Displacement"	
  C:\Program Files\Rhino 6\Plug-ins\Calc.rhp	"Calc"	
  C:\Program Files\Rhino 6\Plug-ins\NamedPositions.rhp	"Named Position"
#4

Any ideas? Upating GPU driver didnt do anything

#5

I would like to reinstall rhino, what configuration files do I need to back up beforehand?

#6

Don’t bother reinstalling Rhino yet. It looks like your video card driver is 2 years old, that would be the place to look first.

#7

I’ve been running Rhino just fine with this driver until last week.

Now that I’ve updated the GPU driver there still is terrible lag in Rhino. I feel like it’s getting worse too…

#8

What’s “lagging” exactly?

#9

Just overall really bad preformance.

No matter what I try to do, I need to wait a second or 2 before Rhino responds.

For example I click a line to select it, normally that should be instantly. Now it takes 1 or 2 seconds before the action is completed

#10

Hi Simon - are you using a Space Mouse or other 3dConnexion device by chance?
Also, is the BoxEdit panel open?

-Pascal

#11

No space mouse or anything like that.

I do have a steelseries “gaming” mouse and keyboard with some macros though

#12

I clicked the latest update file in C:\ProgramData\McNeel\McNeelUpdate\DownloadCache and chose ‘repair’. That didnt help either.

Could someone take a look at the file below to see if there’s anything out of the ordinary? (For example if i try to add a new text element, try to change to font in the text window, I need to wait 15-20seconds before the dropdown menu with all the fonts appears!)

Otherwise I think I 'll try to reinstall Rhino completely, would that be a good idea? Someone please advise which configuration files I should backup beforehand?

crisnee.3dm (87.8 KB)

#13

Now I’ve tried uninstalling Rhino 6 completely and then reinstalled it. Still same problem.

I really need some advice here! I have barely been able to use Rhino for over 2 days now…!

#14

Did Windows install any updates recently? Do you have slowdowns in anything else? What does Task Manager show for cpu and memory utilization? Last time I had weird sluggishness it was due to Acronis’ active anti virus/spyware.

#15

I haven’t noticed any other programs slowing down. I seems to be only Rhino. My CAM software, which I think is more demanding than Rhino, is working as usual.

CPU usage in idle is around 1-3%, when I start an empty Rhino document usage stays around 20% (which I think is high for just an empty file?)

Memory usage is not being bottlenecked.

Regards,
Simon.

#16

Hi Simon - just to be sure: do you work with the BoxEdit panel open?

-Pascal

#17

What is the problem with that?(asking for a friend) :slight_smile:

#18

See:


-wim

#19

Yes I do! And that seemed to have fixed the problem!

I use BoxEdit all the time. I hope it gets fixed soon.

(And now I also notice you already mentioned this in your previous reply but I completely missed it then)

Thanks everyone for helping me out!

#20

Is there anywhere I can follow the status of this bug?

I’d like to be informed somehow when it has been resolved since I really like to work with the boxedit panel open.