I have downloaded Lumion. I drug the file into the command bar, used the tool bar then product manager, I even downloaded the RhinoFix app. I keep getting screens saying the product is not found? I have included the attachments of exactly what it said. I tried emailing the help service and they just told me to come onto this site and ask once again. I have an assignment due soon and a pin up shortly after so I would really like to get this problem resolved. Please send guidance.
You’re trying to drag-and-drop install a plugin that’s a zip file? I don’t think that’s how that works. Check if the contents of the zip file are valid?
Or just use the PackageManager to find and install it.
What the heck is the “Rhino fix app?” There is no such thing. Don’t download ANYTHING to fix ANY computer problem unless specifically told to do so. That’s how you get viruses, or can’t fix the problem because you can’t even narrow it down because you keep changing too much stuff.