Hello ShapeDiver team,
I am testing my model (Model view | ShapeDiver) using ShapeDiver’s Designer plan. I am experiencing some technical issues embedding the generated iframe code into my WIX domain. I am copying and pasting the embed code directly into my Wix page, and it shows the following message:
Could you double-check if everything is correct on Shapediver’s end, since Wix support have said that they don’t see any problems embedding the iframe code on their end.
You need to whitelist domains first for any embedding to work. Follow these steps to set up your model on Wix:
Open your Wix page with embedded ShapeDiver model, open the network tab in the browser’s developer tools, filter “ticket” and select the error (red) network request. Look for “x-shapediver-origin” in the header and copy only the domain part without the “https://” bit.
I join the discussion as I am experiencing the same problem with the WIX platform, but the proposed solution does not seems to work for me. Am I missing anything basic?
Don’t forget to check this section of our documentation where we explain how to enable different features in the iframe, like leaving the parameter widget open.
I am also having trouble embedding my Shapediver file into Wix. Where can I find the “ticket” section mentioned above? Please see attached for the options that show in my Developer Tools section.
Hi Dan, please note that the original post on this thread and its answer were referencing our old platform and old documentation section. Also, a trial gives you access to all paid features, so there’s no difference.
The “ticket for direct embedding” and “iframe code” are two different things. You have a trial for a Designer plan, which only includes iframe embedding, therefore you won’t be able to find the ticket for direct embedding as this is only included with Designer Plus and above.
The iframe code is located below your model, under the tab IFRAME:
Then, save it. Exit. Go to the main model view again and you should be able to copy the iframe code.
Then you can go to WIX, paste it. Then when trying to view the model, the iframe on the wix page should give you the exact domain you need to whitelist on your ShapeDiver account.