Hi, I have a valid license of Rhino 5, but after entering my serial number I encounter a “server error” when attempting to download. Any help? Thank you!

Try the link in @Ndawg ’s post. I just checked it and it’s working fine.

Hi John, do you mean this link: http://www.rhino3d.com/download/rhino/wip ? Like explained, it does not work here (Germany) with Chrome, Edge or IE. Jess

@brian is the keeper of that system and he’s on holiday this week. I don’t have a fix for this. Perhaps @carlosperez or @stevebaer might have an idea.

OK, no problem - I can wait until Brian is back.

I’m going to bring up the problem in the Development meeting today to see if anyone else has any ideas, but I don’t have a lot of hope there will be a fix before Brian gets back. Even then, we have to understand the problem before we can fix it. Sorry.

Hi Steve, Bob’s post / link was the first I’ve tried actually, but it does not make any difference. [image] Maybe it is a localization problem? Let me know if you need more info from my side. Thanks, Jess

I’ve stepped in to try and fix the problem, and I believe I did. It turns out it was a localization issue specific to German. German users should now be able to download the WIP from any major browser. Please let me know if I am wrong. Regards, -AJ

@aj1 , did you change the encoding? It seems, there is now a problem with the umlaut characters in the license email… The download page works for me, though (FF, browser language is German)

Thanks AJ, it works now. And like Thomas mentioned already, the license email looks like this: Betreff: Ihr Lizenzschl¸ssel f¸r Rhino WIP Ihre Lizenz f¸r Rhino WIP:

Cannot download Rhino 6 WIP? - (fixed)

Serengeti (Rhino WIP)

stevebaer (Steve Baer) July 5, 2016, 4:37pm 20

I may be mistaken, but I believe the link only works if you go to it by starting from Bob’s welcome to serengeti post

http://discourse.mcneel.com/t/welcome-to-serengeti/9612

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Cannot download Rhino 6 WIP? - (fixed)

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