Adding control points

Hi all. I have a very basic problem.

I’m having a problem with adding control points to a curve in that when they’re added, they don’t produce a curve but rather a sharp point.

I’m likely just missing something very obvious but haven’t had any luck with online tutorials. Any help greatly appreciated.

08%20AM

if you use Insert control point or Insert knot shouldn’t be a problem. that behavior is when you use Insert kink

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