# Work grids in black

**URL:** <https://discourse.mcneel.com/t/work-grids-in-black/154753>\
**Category:** Rhino\
**Tags:** windows\
**Created:** [February 12, 2023, 4:05pm UTC](https://discourse.mcneel.com/t/work-grids-in-black/154753 "2023-02-12T16:05:01Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![daniel33](https://sea3.discourse-cdn.com/mcneel/user_avatar/discourse.mcneel.com/daniel33/32/440269_2.png) [@daniel33](https://discourse.mcneel.com/u/daniel33)\
**Post date:** [February 12, 2023, 4:05pm UTC](https://discourse.mcneel.com/t/work-grids-in-black/154753/1 "2023-02-12T16:05:02Z")

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Hello, good afternoon, I downloaded the trial of the program for Windows, and I have a problem, the work grids appear black so I can’t do anything.  
I searched for options on the internet about what it could be but I did not find a solution, I opened the program in safe mode but several things I cannot do. I appreciate your help to solve it

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**Author:** ![Japhy](https://sea3.discourse-cdn.com/mcneel/user_avatar/discourse.mcneel.com/japhy/32/487647_2.png) [@Japhy](https://discourse.mcneel.com/u/Japhy)\
**Post date:** [February 12, 2023, 4:07pm UTC](https://discourse.mcneel.com/t/work-grids-in-black/154753/2 "2023-02-12T16:07:23Z")

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Can you post your system info (type systeminfo in the rhino command line) and a screen shot of what you are seeing? Thanks.

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**Author:** ![daniel33](https://sea3.discourse-cdn.com/mcneel/user_avatar/discourse.mcneel.com/daniel33/32/440269_2.png) [@daniel33](https://discourse.mcneel.com/u/daniel33)\
**Post date:** [February 12, 2023, 4:10pm UTC](https://discourse.mcneel.com/t/work-grids-in-black/154753/3 "2023-02-12T16:10:37Z")

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> [@Japhy](#):
>
> systeminfo

Rhino 7 SR26 2023-1-9 (Rhino 7, 7.26.23009.07001, Git hash:master @ 92abcf7c453c78a236526390d91d0ac1f6779143)  
License type: Evaluación, revisión 2023-01-09  
License details: Cloud Zoo  
Expires on: 2023-05-07

Windows 10 (10.0.19042 SR0.0) or greater (Physical RAM: 3.9Gb)

Computer platform: LAPTOP - Plugged in

Standard graphics configuration.  
Primary display and OpenGL: Intel(R) HD Graphics 4000 (Intel) Memory: 2GB, Driver date: 12-21-2015 (M-D-Y). OpenGL Ver: 4.0.0 - Build 10.18.10.4358  
\> Integrated graphics device with 3 adapter port(s)  
- Windows Main Display is laptop’s integrated screen or built-in port

OpenGL Settings  
Safe mode: Off  
Use accelerated hardware modes: On  
Redraw scene when viewports are exposed: On  
Graphics level being used: OpenGL 4.0 (primary GPU’s maximum)

Anti-alias mode: 4x  
Mip Map Filtering: Linear  
Anisotropic Filtering Mode: High

Vendor Name: Intel  
Render version: 4.0  
Shading Language: 4.00 - Build 10.18.10.4358  
Driver Date: 12-21-2015  
Driver Version: 10.18.10.4358  
Maximum Texture size: 16384 x 16384  
Z-Buffer depth: 24 bits  
Maximum Viewport size: 16384 x 16384  
Total Video Memory: 2109108 KB

Rhino plugins that do not ship with Rhino

Rhino plugins that ship with Rhino  
C:\Program Files\Rhino 7\Plug-ins\Commands.rhp “Commands” 7.26.23009.7001  
C:\Program Files\Rhino 7\Plug-ins\rdk.rhp “Renderer Development Kit”   
C:\Program Files\Rhino 7\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 7.26.23009.7001  
C:\Program Files\Rhino 7\Plug-ins\rdk\_etoui.rhp “RDK\_EtoUI” 7.26.23009.7001  
C:\Program Files\Rhino 7\Plug-ins\rdk\_ui.rhp “Renderer Development Kit UI”   
C:\Program Files\Rhino 7\Plug-ins\NamedSnapshots.rhp “Snapshots”   
C:\Program Files\Rhino 7\Plug-ins\RhinoCycles.rhp “RhinoCycles” 7.26.23009.7001  
C:\Program Files\Rhino 7\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 7.26.23009.7001  
C:\Program Files\Rhino 7\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”   
C:\Program Files\Rhino 7\Plug-ins\Displacement.rhp “Displacement”

 ![error](https://global.discourse-cdn.com/mcneel/uploads/default/original/4X/e/d/1/ed1c491f7ade02e535f2d63fbc5c3dbb695d4e5d.png)

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**Author:** ![Helvetosaur](https://sea3.discourse-cdn.com/mcneel/user_avatar/discourse.mcneel.com/helvetosaur/32/635974_2.png) [@Helvetosaur](https://discourse.mcneel.com/u/Helvetosaur)\
**Post date:** [February 12, 2023, 4:39pm UTC](https://discourse.mcneel.com/t/work-grids-in-black/154753/4 "2023-02-12T16:39:46Z")

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Well, unfortunately, your laptop is old and way out of specifications for Rhino 7 - the video card is too weak and the driver is more than 7 years old - from 2015 !

Not sure if you can find a more recent driver for the video card, but not sure if that would help anyway…

> **[System Requirements](https://www.rhino3d.com/7/system-requirements/)**
>
> The system requirements - along with some recommendations - for running Rhino 7 on Windows and Mac

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<div class="post-metadata">

**Author:** ![daniel33](https://sea3.discourse-cdn.com/mcneel/user_avatar/discourse.mcneel.com/daniel33/32/440269_2.png) [@daniel33](https://discourse.mcneel.com/u/daniel33)\
**Post date:** [February 12, 2023, 4:58pm UTC](https://discourse.mcneel.com/t/work-grids-in-black/154753/5 "2023-02-12T16:58:37Z")

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Perfect, thank you very much for the info!

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<div class="post-metadata">

**Author:** ![daniel33](https://sea3.discourse-cdn.com/mcneel/user_avatar/discourse.mcneel.com/daniel33/32/440269_2.png) [@daniel33](https://discourse.mcneel.com/u/daniel33)\
**Post date:** [February 14, 2023, 4:28pm UTC](https://discourse.mcneel.com/t/work-grids-in-black/154753/6 "2023-02-14T16:28:02Z")

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Could you confirm if this computer is OK to use the program?  
from what I see yes, but I don’t know much about software.  
Apple MacBook Pro Retina MF843LL/A 13 pulgadas, Intel Core i7 de 3.1 GHz, memoria de 16 GB, SSD de 512 GB, macOS 10.14 Mojave

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<div class="post-metadata">

**Author:** ![theoutside](https://sea3.discourse-cdn.com/mcneel/user_avatar/discourse.mcneel.com/theoutside/32/473900_2.png) [@theoutside](https://discourse.mcneel.com/u/theoutside)\
**Post date:** [February 14, 2023, 4:31pm UTC](https://discourse.mcneel.com/t/work-grids-in-black/154753/7 "2023-02-14T16:31:55Z")

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you can try updating you intel card here-

> **[Intel® Driver & Support Assistant](https://www.intel.com/content/www/us/en/support/detect.html)**
>
> The Intel® Driver & Support Assistant helps keeps your system up-to-date by detecting when updates are available.

you can also try dropping your open gl slider one click-

this may get rhino running, but with this machine, it won’t run well.

 ![image](https://global.discourse-cdn.com/mcneel/uploads/default/original/4X/3/c/b/3cb1b5008b1378f0a14b629f0c245011563e8609.png)

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<div class="post-metadata">

**Author:** ![theoutside](https://sea3.discourse-cdn.com/mcneel/user_avatar/discourse.mcneel.com/theoutside/32/473900_2.png) [@theoutside](https://discourse.mcneel.com/u/theoutside)\
**Post date:** [February 14, 2023, 4:32pm UTC](https://discourse.mcneel.com/t/work-grids-in-black/154753/8 "2023-02-14T16:32:24Z")

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Here are system requirements for the mac-

> **[System Requirements](https://www.rhino3d.com/7/system-requirements/)**
>
> The system requirements - along with some recommendations - for running Rhino 7 on Windows and Mac