White Screen on Rotate

unhandled

#1

When I select the object in the layer named “Mesh Reduce”, I get a fatal error with white screen. I have to stop the program and relaunch. Happens every time. It first started when I tried to rotate the object, and then got worse.

https://1drv.ms/u/s!ApZnQS5avup0jk2Yn0t9jHvg0XPr


(David Cockey) #2

Does not cause problems for me using Version 6 SR5 (6.5.18132.5131, 5/12/2018)

My guess is your experience is hardware related. Someone more knowledgeable about Rhino and hardware issues is needed.


#3

Must be hardware. Tried on my other machine and no problem.


(Pascal Golay) #4

Hello - can you please run Help > System information and paste the results here?

-Pascal


#5

Pascal, I’m running Windows on a late 2014 iMac…

OS Name Microsoft Windows 10 Pro

Version 10.0.17134 Build 17134​

Other OS Description Not Available​

OS Manufacturer Microsoft Corporation​

System Name REX-PC​

System Manufacturer Apple Inc.​

System Model iMac15,1​

System Type x64-based PC​

System SKU Unsupported​

Processor Intel® Core™ i7-4790K CPU @ 4.00GHz, 4001 Mhz, 4 Core(s), 8 Logical Processor(s)​

BIOS Version/Date Apple Inc. IM151.88Z.0207.B01.1411201235, 11/20/2014​

SMBIOS Version 2.4​

BIOS Mode Legacy​

BaseBoard Manufacturer Apple Inc.​

BaseBoard Model Not Available​

BaseBoard Name Base Board​

Platform Role Desktop​

Secure Boot State Unsupported​

PCR7 Configuration Binding Not Possible​

Windows Directory C:\WINDOWS​

System Directory C:\WINDOWS\system32​

Boot Device \Device\HarddiskVolume4​

Locale United States​

Hardware Abstraction Layer Version = "10.0.17134.1"​

User Name Rex-PC\Rex​

Time Zone Pacific Daylight Time​

Installed Physical Memory (RAM) 16.0 GB​

Total Physical Memory 15.9 GB​

Available Physical Memory 12.2 GB​

Total Virtual Memory 31.9 GB​

Available Virtual Memory 27.6 GB​

Page File Space 16.0 GB​

Page File C:\pagefile.sys​

Kernel DMA Protection Off​

Virtualization-based security Not enabled​

Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and device is not InstantGo, Un-allowed DMA capable bus/device(s) detected, TPM is not usable​

Hyper-V - VM Monitor Mode Extensions Yes​

Hyper-V - Second Level Address Translation Extensions Yes​

Hyper-V - Virtualization Enabled in Firmware Yes​

Hyper-V - Data Execution Protection Yes​