Weird Crash when setting Solid Color

Rhino
1

Hello. I encountered a weird crash today. I am trying to set the background color for the ghosted shading. I click on the color, the color menu appears for a couple of seconds, then disappears and rhino freezes indefinitely.

edit: the crash doesn’t happen when setting the color through display properties

Here’s the screenshot

image
image1294×1080 221 KB

i have a dump file. please send a link

system info:

Rhino 8 SR13 2024-11-12 (Rhino 8, 8.13.24317.13001, Git hash:master @ ca3666c3ebed2b9567e10930077bfa0884f65db9)
License type: Educational, build 2024-11-12
License details: Cloud Zoo

Windows 10 (10.0.19045 SR0.0) or greater (Physical RAM: 24GB)
.NET 7.0.20

Computer platform: LAPTOP  - Plugged in [98% battery remaining]

Non-hybrid graphics configuration.
  Primary display and OpenGL: NVIDIA GeForce GTX 1080 with Max-Q Design (NVidia) Memory: 8GB, Driver date: 11-6-2024 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 566.14
    > Integrated accelerated graphics device with 4 adapter port(s)
        - Windows Main Display is laptop's integrated screen or built-in port
  Primary OpenGL: NVIDIA GeForce GTX 1080 with Max-Q Design (NVidia) Memory: 8GB, Driver date: 11-6-2024 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 566.14
    > Integrated accelerated graphics device with 4 adapter port(s)
        - Windows Main Display is laptop's integrated screen or built-in port

OpenGL Settings
  Safe mode: Off
  Use accelerated hardware modes: On
  GPU Tessellation is: On
  Redraw scene when viewports are exposed: On
  Graphics level being used: OpenGL 4.6 (primary GPU's maximum)
  
  Anti-alias mode: 4x
  Mip Map Filtering: Linear
  Anisotropic Filtering Mode: High
  
  Vendor Name: NVIDIA Corporation
  Render version: 4.6
  Shading Language: 4.60 NVIDIA
  Driver Date: 11-6-2024
  Driver Version: 32.0.15.6614
  Maximum Texture size: 32768 x 32768
  Z-Buffer depth: 24 bits
  Maximum Viewport size: 32768 x 32768
  Total Video Memory: 8 GB

Rhino plugins that do not ship with Rhino
  C:\Users\Adl\AppData\Roaming\McNeel\Rhinoceros\packages\8.0\PlanFinder\1.2.3\PlanFinderRhino8.rhp	"PlanFinderRhino8"	1.0.0.0

Rhino plugins that ship with Rhino
  C:\Program Files\Rhino 8\Plug-ins\Commands.rhp	"Commands"	8.13.24317.13001
  C:\Users\Adl\AppData\Roaming\McNeel\Rhinoceros\packages\8.0\PanelingTools\2024.8.20.677\PanelingTools.rhp	"PanelingTools"	
  C:\Program Files\Rhino 8\Plug-ins\rdk.rhp	"Renderer Development Kit"	
  C:\Program Files\Rhino 8\Plug-ins\RhinoRenderCycles.rhp	"Rhino Render"	8.13.24317.13001
  C:\Program Files\Rhino 8\Plug-ins\RhinoRender.rhp	"Legacy Rhino Render"	
  C:\Program Files\Rhino 8\Plug-ins\rdk_etoui.rhp	"RDK_EtoUI"	8.13.24317.13001
  C:\Program Files\Rhino 8\Plug-ins\NamedSnapshots.rhp	"Snapshots"	
  C:\Program Files\Rhino 8\Plug-ins\MeshCommands.rhp	"MeshCommands"	8.13.24317.13001
  C:\Program Files\Rhino 8\Plug-ins\RhinoCycles.rhp	"RhinoCycles"	8.13.24317.13001
  C:\Program Files\Rhino 8\Plug-ins\Toolbars\Toolbars.rhp	"Toolbars"	8.13.24317.13001
  C:\Program Files\Rhino 8\Plug-ins\Displacement.rhp	"Displacement"	
  C:\Program Files\Rhino 8\Plug-ins\SectionTools.rhp	"SectionTools"
2

You can zip up the .dmp file and upload it using our upload tool. It will go to tech support, from where it will find its way to a developer.

3

done

4

I have an exact same problem, reported some time ago. You tried to blame my ancient AMD card but Adel’s card is a different brand and different level so there’s maybe something else.
PS I had a trouble setting the background for rendered mode but ghosted does the same thing.

5

We won’t know until we see a crashdump.

7

RhinoCrashDump.3dm (1.7 MB)

8

That is the 3dm file, the dump file (ending in .dmp) is required. If you get the crash reporting dialog you can send it in through that.

I just looked in the dump file sent in by @adel.albloushi .

@curtisw this looks to be a crash inside WPF - is this something you can look into deeper?

10

You need this one?? Nothing else is found on my system.
image

11

No, if you have already closed the crash reporter dialog the dmp file will no longer be on your system. Otherwise it would be on your Desktop.

12

Not really much to go on here unfortunately, the crash dump shows that it crashes when WPF is running its modal loop, and just getting the next message via user32.dll’s GetMessageW. It might be a good idea to look at the Event Viewer > Windows Logs > Application to see if anything is getting reported there when this happens.

Otherwise, there’s nothing I can suggest here other than making sure you have all of latest Windows and driver updates, or try running Rhino in safe mode to see if it has something to do with a plugin.

13

Same crash happens in safe mode
Nothing gets logged in Event Viewer > Windows Logs > Application when rhino crashes

I do have all the latest windows updates and the latest nvidia studio driver