Visualarq - cloud zoo

I’m trying to connect my license to my zoo cloud, and this is the message I get
The license key is registered with another email address.

Hi @11170,

Please, send me your license key to visualarq@asuni.com and I will check it.

I sent it now’ thanks

‫בתאריך יום ד׳, 15 במרץ 2023 ב-14:14 מאת ‪Alfonso Melero Beviá via McNeel Forum‬‏ <‪notifications@mcneel.discoursemail.com‬‏>:‬