Visual crash

unhandled

#1

I’m just starting with Rhino 6. I use it in a Toshiba laptop with only 4Gb RAM 1,7 Ghz 64 bits with Win 10 Home.
I open a 160 Gb file, and everything is correct, in ghosted mode, but suddenly, image freezes and I can’t continue working.

Commands still running, but image keeps freezed and I have to close program…

Hardware is not strong enough?

I was working before for a long time with Rhino 5 and never had problems of this type.

Graphic processor is Intel ® HD Graphics with controller 20.19.15.4549

What is wrong?

Best regards


(Nathan 'jesterKing' Letwory) #2

Please post the contents of Help > System Information menu.


#3

infosyst.txt (1.4 KB)


(Nathan 'jesterKing' Letwory) #4

Do you know what CPU model you have in your laptop?

You may want to update you Intel GPU driver to start with - in Windows Update a new version was pushed sometime around March I think. Let me know if that makes things work better.


#5

Toshiba Satellite Pro R50-C-11R
Procesador Intel Celeron 3215U, 4GB DDR3L (1600MHz), 1TB (5400rpm) SATA con 3D Sensor, Pantalla panorámica (16:9) Toshiba TFT con tecnología LED Mate 15.6 HD, Windows 10 Home 64Bit.

I’ll try to update video controller

Thanks


#6

Contrroller already updated!

But the problem is still the same.

I’m trying now with a boat hull file of 16 Mb.

If i’m in ghosted or shaded mode and make zoom in a small area of the hull, program crashes.

I’ve tried the same in rendered mode and no problem in that case…
I’ve tried with a new file doing some extrusions, rebuilding to bigger degree and doing some surface and no problem too…

I keep trying…

Best regards
infosyst02.txt (1.4 KB)


(Nathan 'jesterKing' Letwory) #7

When Rhino crashes are you presented a dialog to send in a crash report? Please do if you get that dialog, it’ll help us diagnose and (hopefully) fix the problem.

If you don’t get such a dialog, but Rhino still crashes, please check your desktop for files called RhinoCrashDump.3dm and RhinoCrashDump.dmp. If you have such files please put them in a zip file and upload using www.rhino3d.com/upload - use nathan@mcneel.com as the recipient. I’ll get an automated notification when the upload has completed successfully.

Thanks


#8

If I am in rendering mode, even with a 160 Mb file I can work without problems.
I´ll try to find The CrashDump files.

Thanks


#9

I have uninstalled Rhino 6 and installed again with all default options.

Problem is still the same.
I have tried with safe mode and problem continues when I zoom in a part of the piece is in the file (quite simple geometries). But I can recover from freezing with ZoomExtents, if I try again to make zoom, screen get freezed again but Command line is still working.

I can’t get a crash report. Seems to be only a visual freezing…

Some more thing I can do?

Thanks