@John_Brock, @pascal, @jody,
If the lack of internet access is the cause of this issue, would enabling internet and opening Rhino with the converted license alert your servers that the stand-alone license has been converted?
Since it’s a holiday, and you probably won’t see this until Monday, I’m going to give that a shot. Seems like I have nothing to lose by trying.
If not, I will have to call, but it won’t be until next Friday as I am out of the office all next week.
Edit: Okay, I solved this. IT gave that computer internet access for today only, so I reinstalled the stand-alone license, then converted it back to the Zoo. I was able to transfer that license to the new location.
However, I think I noticed a problem. In the lower left corner of one of the windows is a hyperlink that says “Remove license” (or maybe it was release license?). When I picked that, I expected it to return me to the window that lets me pick the cloud, zoo or stand-alone. But it brought me to the registration page, which I skipped because I already did that, then I was back to the validation page. It seems to me that link took me in circles.