# Validation error when viewing embedded Shapediver App on Iphone

**URL:** <https://discourse.mcneel.com/t/validation-error-when-viewing-embedded-shapediver-app-on-iphone/203118>\
**Category:** ShapeDiver\
**Tags:** windows\
**Created:** [April 15, 2025, 5:12pm UTC](https://discourse.mcneel.com/t/validation-error-when-viewing-embedded-shapediver-app-on-iphone/203118 "2025-04-15T17:12:34Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Jack29](https://sea3.discourse-cdn.com/mcneel/user_avatar/discourse.mcneel.com/jack29/32/647337_2.png) [@Jack29](https://discourse.mcneel.com/u/Jack29)\
**Post date:** [April 15, 2025, 5:12pm UTC](https://discourse.mcneel.com/t/validation-error-when-viewing-embedded-shapediver-app-on-iphone/203118/1 "2025-04-15T17:12:34Z")

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Hello.

I’m having issues viewing my shapediver embedded app in iPhone Safari. It only occurs in safari on iPhone. I’ve tested it on multiple iPhones and receive the same error. Every other type device(PC, Mac, Android) and web browser (chrome on iPhone) seem to work. The app used to work on iPhone safari, but now it is not, so I do not know what I’ve changed or what is causing this error. I’ve also tried using different slugs. I’ve attached a screenshot below. The error I get says " Bad request. Validation error occured. Invalid X-Shapediver-Origin ( ".) ". Any help or assistance on this issue would be appreciated.

 ![Image_20250415_095809_720](https://global.discourse-cdn.com/mcneel/uploads/default/original/4X/4/d/e/4de787367e33968d9c7eba0d75f6a534a7d499e6.png)

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**Author:** ![mathieu1](https://sea3.discourse-cdn.com/mcneel/user_avatar/discourse.mcneel.com/mathieu1/32/491677_2.png) [@mathieu1](https://discourse.mcneel.com/u/mathieu1)\
**Post date:** [April 17, 2025, 2:50pm UTC](https://discourse.mcneel.com/t/validation-error-when-viewing-embedded-shapediver-app-on-iphone/203118/2 "2025-04-17T14:50:33Z")

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Could you please share a link to your App so our team can investigate the issue?

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**Author:** ![Jack29](https://sea3.discourse-cdn.com/mcneel/user_avatar/discourse.mcneel.com/jack29/32/647337_2.png) [@Jack29](https://discourse.mcneel.com/u/Jack29)\
**Post date:** [April 17, 2025, 9:33pm UTC](https://discourse.mcneel.com/t/validation-error-when-viewing-embedded-shapediver-app-on-iphone/203118/3 "2025-04-17T21:33:20Z")

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Hey Mathieu.

The configurator is on the website here : [SPEEDBOAT | Kit Homes](https://speedboat.la/kit-homes)

The link to the shapediver app is here : [https://www.shapediver.com/app/m/250401-kithome-v0-15-interiors-5-2](https://www.shapediver.com/app/m/250401-kithome-v0-15-interiors-5-2)

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**Author:** ![Raitis](https://sea3.discourse-cdn.com/mcneel/user_avatar/discourse.mcneel.com/raitis/32/730917_2.png) [@Raitis](https://discourse.mcneel.com/u/Raitis)\
**Post date:** [March 11, 2026, 8:17am UTC](https://discourse.mcneel.com/t/validation-error-when-viewing-embedded-shapediver-app-on-iphone/203118/4 "2026-03-11T08:17:22Z")

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Hello,

Has this issue been resolved @mathieu1 ? We’re experiencing the same error with this model: [https://wavyslats.com/configurator/](https://wavyslats.com/configurator/).

The problem only occurs when using Safari in Private Mode. If we select “Reduce Protections” in Safari, the model loads correctly even in Private Mode.

Is there a way to ensure that the model can be accessed while Safari’s Private Mode protections remain enabled?

Thank you!