Urgent: Shapediver not showing any outputs

Grasshopper ShapeDiver
,
1

For a few days now Shapediver is not outputting any content for our models. If I log in then I get forever spinning loader and lots of errors in the console.

Can you please check this asap.

Not sure why this is not showing as errors for you anyways.

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image2240×1719 175 KB

image
image2098×1009 258 KB

2

This is caused by errors related to user-defined texture image URLs. Please see the following error messages:

{
    "error": "SdTextureUrlError",
    "desc": "Some error related to a user-defined texture url",
    "message": "Could not fetch texture from https://modismo-aws-files.s3.eu-central-1.amazonaws.com/production/monulith.com/materials/mdf/mdf-Laserkanten_1024_normal.jpg"
}

{
    "error": "SdTextureUrlError",
    "desc": "Some error related to a user-defined texture url",
    "message": "Could not fetch texture from https://modismo-aws-files.s3.eu-central-1.amazonaws.com/production/monulith.com/materials/steel+copper/Albedo_2K__scnnfhbp.jpg"
}

{
    "error": "SdTextureUrlError",
    "desc": "Some error related to a user-defined texture url",
    "message": "Could not fetch texture from https://modismo-aws-files.s3.eu-central-1.amazonaws.com/production/monulith.com/materials/mdf/mdf-50x50cm_normal.jpg"
}

You can find these error messages when inspecting the failed image?url=… requests in the network tab of the browser dev tools. We will improve error reporting on the platform and in App Builder in case of such user errors (by means of notifications). Also, we will implement using a fallback texture image in such cases.

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