Upload stuck?

[jochen.rieger]

Hi!

I have problems uploading my model. It seems like the upload process gets stuck (blue upload continuously rotating).

There should not be any problems with the file size or additional components so I don’t know what the problem could be. Can you help me?

Best regards,
Jochen
Akane Moriyama_2022 01 18_3.gh (2.7 MB)

[mathieu1 (Mathieu Huard)]

The shared system experienced some longer upload and computation times due to an unusually high load earlier today. Everything should be back to normal now, please try again and let me know if you still experience issues.

[jochen.rieger]

Thanks for getting back. I still experience the same problems though.

[mathieu1 (Mathieu Huard)]

I could successfully upload your file using my personal account and a test Free account as well. Are you still experiencing it? Can you check if the browser console reports any error?

[jochen.rieger]

That’s the error message I get. I tried with another browser (edge instead of chrome) as well but am facing the same issue. Do you know what the problem could be?