Unable to install Keyshot 10.2 plugin for Rhino 8

I mistakenly installed the Keyshot Studio plugin for Rhino 8 thinking it was what I needed to live link with my version of Keyshot (10.2) but found out afterwards that I need an older version of the plugin made specifically for 10.2. I see no way to uninstall the currently installed Keyshot Studio plugin. I have downloaded the 10.2 plugin but when I open the package manager and click ‘continue’, the window just disappears.

I’m assuming I need to uninstall the Keyshot Studio plugin first. I tried doing that using these instructions but the ‘McNeel’ folder doesn’t exist in ‘Application Support’.

Hi -

Have you contacted KeyShot to get help with this issue?
-wim