# Thumbnails missing after Rhino 6 deinstallation

**URL:** <https://discourse.mcneel.com/t/thumbnails-missing-after-rhino-6-deinstallation/124080>\
**Category:** Rhino for Windows\
**Tags:** windows\
**Created:** [May 12, 2021, 8:22am UTC](https://discourse.mcneel.com/t/thumbnails-missing-after-rhino-6-deinstallation/124080 "2021-05-12T08:22:02Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Michael\_Meyer](https://sea3.discourse-cdn.com/mcneel/user_avatar/discourse.mcneel.com/michael_meyer/32/767027_2.png) [@Michael\_Meyer](https://discourse.mcneel.com/u/Michael_Meyer)\
**Post date:** [May 12, 2021, 8:22am UTC](https://discourse.mcneel.com/t/thumbnails-missing-after-rhino-6-deinstallation/124080/1 "2021-05-12T08:22:02Z")

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Hi…,

a customer noted he has installed Rhino 5, Rhino 6, and Rhino 7. After deinstalling Rhino 6 the Windows thumbnails preview for 3dm-files is missing.

What to check?

Thanks

Michael  
[www.flexiCAD.com](http://www.flexiCAD.com)

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**Author:** ![wim](https://sea3.discourse-cdn.com/mcneel/user_avatar/discourse.mcneel.com/wim/32/747482_2.png) [@wim](https://discourse.mcneel.com/u/wim)\
**Post date:** [May 12, 2021, 9:00am UTC](https://discourse.mcneel.com/t/thumbnails-missing-after-rhino-6-deinstallation/124080/2 "2021-05-12T09:00:02Z")

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Hi Michael -  
I would try a repair of the Rhino 7 installation before anything else.  
-wim

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**Author:** ![Michael\_Meyer](https://sea3.discourse-cdn.com/mcneel/user_avatar/discourse.mcneel.com/michael_meyer/32/767027_2.png) [@Michael\_Meyer](https://discourse.mcneel.com/u/Michael_Meyer)\
**Post date:** [May 12, 2021, 12:17pm UTC](https://discourse.mcneel.com/t/thumbnails-missing-after-rhino-6-deinstallation/124080/3 "2021-05-12T12:17:54Z")

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Hi Wim,

yes, repairing fixes the problem. I found also, installing the latest service Release of Rhino 7 fixes the problem.

I have written a small “How to fix thumbnail problems” in my forum:  
[https://www.flexicad.com/service/forum/index.php/topic,9118](https://www.flexicad.com/service/forum/index.php/topic,9118)

Thank you very much and a sunny Wednesday

Michael