This website is not whitelisted ERROR... Can anyone help us with this?

Grasshopper ShapeDiver
1

I’ve been following the steps on How to embed a ShapeDiver model for API usage, and encounter this issue.

javascript file deployed at:
https://shape-edu.herokuapp.com/js/main.js

website deployed at:
https://shape-edu.herokuapp.com/

if I open the chrome console I see the error:
“This website is not whitelisted”
but I added that domain to the whitelist.

Again in the console I see the error:
“Failed to load resource: the server responded with a status of 404 ()”

for the resource:

https://model-view.shapediver.com/ticket/c7d1ba5ccec2d7748e16881a8b8a78381d8863c2136ecef27f171a0ca135fbe1065b227ffe34375e3014532d69bd28a564d8d92a568f22b8124857034f2cdadf557c3111a7e27cc9effdb7604a4390ed4c5332f5d028f2faef37c25281fe2a2b5304a3edd0fd71d32accdf53430898eb7487fd3d9854-5315062f92ca9c7cc492515f95f7da50

But I see the ticket used is the right one.

2

I think you need to add modelViewUrl: 'eu-central-1' in your viewerSettings object. If you don’t specify it, the API will try to use the legacy US server, but your account is setup on the new one.

3

Thanks a lot for this Mathieu it works fine now.

Can I ask you another question.

I’m trying to make the object rotate or a camera spinning around it.

I was trying to use a timer on the grasshopper script but this is not supported by shape diver.

Is there any way I can define a camera path and spin around the object?

thanks a lot in advance

REgards

Eduardo

4

@eminsua you can make your camera rotate around the object by using the “Auto Rotation” parameter in the viewer settings in the camera section.