Hi Sam - please send the model to tech@mcneel.com, and add a link back to this topic in your comments.
-Pascal
1 Like
Sent – and I just double checked, it does in fact throw the same error via File > Export or ExportAll.
Hi Sam - thanks - Export/ExportAll works here, but there are several missing blocks.
-Pascal
Sorry for the delay. Every time I try to export to a pdf it crashes and Rhino closes completely. I tried the simplest of models … the same. Next steps?
Tim
Hi Tim -
Please run the SystemInfo command in Rhino and copy/paste the results here.
-Pascal
Sorry … where is the “System Info” … how do you run it?
T
Hi Tim - SystemInfo is just a command in Rhino, you can type it, as with any other command.
-Pascal
Rhino 7 SR6 2021-5-7 (Rhino 7, 7.6.21127.19002, Git hash:master @ aec74c050f3ca28ab3cfd6882e9453a52366a9b7)
License type: Educational, build 2021-05-07
License details: Stand-Alone
Apple Intel 64-bit macOS Version 11.4 (Build 20F71) (Physical RAM: 16Gb)
Mac Model Identifier: MacBookPro13,3
Language: en-CA (MacOS default)
AMD Radeon Pro 460 OpenGL Engine (OpenGL ver:4.1 ATI-4.5.14)
OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High
Vendor Name: ATI Technologies Inc.
Render version: 4.1
Shading Language: 4.10
Maximum Texture size: 16384 x 16384
Z-Buffer depth: n/a
Maximum Viewport size: 16384 x 16384
Total Video Memory: 4 GB
Graphics: AMD Radeon Pro 460
Displays: Color LCD (258dpi 2x)
Graphics processors
Intel HD Graphics 530 (1536 MB)
AMD Radeon Pro 460 (4 GB)
Color LCD (1680 x 1050)
USB devices
Apple Inc.: Apple T1 Controller
Bluetooth devices
None
Third party kernel extensions
None
Third party plugins
/usr/lib/swift/libswiftCore.dylib
/usr/lib/swift/libswiftCoreFoundation.dylib
/usr/lib/swift/libswiftCoreGraphics.dylib
/usr/lib/swift/libswiftDarwin.dylib
/usr/lib/swift/libswiftDispatch.dylib
/usr/lib/swift/libswiftFoundation.dylib
/usr/lib/swift/libswiftIOKit.dylib
/usr/lib/swift/libswiftOSLog.dylib
/usr/lib/swift/libswiftObjectiveC.dylib
/usr/lib/swift/libswiftXPC.dylib
/usr/lib/swift/libswiftos.dylib
/usr/lib/swift/libswiftAppKit.dylib
/usr/lib/swift/libswiftCloudKit.dylib
/usr/lib/swift/libswiftContacts.dylib
/usr/lib/swift/libswiftCoreData.dylib
/usr/lib/swift/libswiftCoreImage.dylib
/usr/lib/swift/libswiftCoreLocation.dylib
/usr/lib/swift/libswiftMetal.dylib
/usr/lib/swift/libswiftQuartzCore.dylib
/usr/lib/swift/libswiftUniformTypeIdentifiers.dylib
/usr/lib/swift/libswiftsimd.dylib
/usr/lib/swift/libswiftAccelerate.dylib
/usr/lib/log/liblog_network.dylib
Rhino plugins that do not ship with Rhino
Rhino plugins that ship with Rhino
/Applications/Rhino 7.app/Contents/PlugIns/NamedSnapshots.rhp “Snapshots” 7.6.21127.1002
/Applications/Rhino 7.app/Contents/PlugIns/PanelingTools.rhp “PanelingTools” 7.6.21127.1002
/Applications/Rhino 7.app/Contents/PlugIns/AnimationTools.rhp “AnimationTools” 7.6.21127.1002
/Applications/Rhino 7.app/Contents/Frameworks/RhMaterialEditor.framework “Renderer Development Kit” 7.6.21127.1002
/Applications/Rhino 7.app/Contents/PlugIns/Displacement.rhp “Displacement” 7.6.21127.1002
/Applications/Rhino 7.app/Contents/PlugIns/RhinoRender.rhp “Legacy Rhino Render” 7.6.21127.1002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/Commands.rhp “Commands” 7.6.21127.19002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/Import_OBJ.rhp “Import_OBJ” 7.6.21127.19002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/export_XAML.rhp “export_xaml” 7.6.21127.19002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/QuadRemesh.rhp “QuadRemesh” 7.6.21127.19002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/Export_OBJ.rhp “export_OBJ” 7.6.21127.19002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/RDK_EtoUI.rhp “RDK_EtoUI” 7.6.21127.19002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/export_SVG.rhp “Export SVG” 7.6.21127.19002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/MeshCommands.rhp “MeshCommands” 7.6.21127.19002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/Export_DAE.rhp “Export_DAE” 7.6.21127.19002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/export_PDF.rhp “PDF Export” 7.6.21127.19002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/export_IGES.rhp “IGES Export Plug-in” 7.6.21127.19002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/Import_SVG.rhp “Import_SVG” 7.6.21127.19002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/BlockEdit.rhp “BlockEdit” 7.6.21127.19002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/Export_AMF.rhp “Export_AMF” 7.6.21127.19002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/RhinoRenderCycles.rhp “Rhino Render” 7.6.21127.19002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/import_DST.rhp “Import_DST” 7.6.21127.19002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/export_PLY.rhp “PLY - Polygon File Format Export” 7.6.21127.19002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/Import_AMF.rhp “Import_AMF” 7.6.21127.19002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/RhinoCycles.rhp “RhinoCycles” 7.6.21127.19002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/RhinoDLR_Python.rhp “IronPython” 7.6.21127.19002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/GrasshopperPlugin.rhp “Grasshopper” 7.6.21127.19002
Thanks - I will update to 11.4 and see if I can reproduce the problem. Does the crash occur if you
- Quit Rhino completely,
- Start a new session.
- Make a box.
- Export to pdf…
-Pascal
Anytime I am exporting it completely crashes. I have even restarted my computer a couple of times.
T
I just tried a Box again. This time it works.
This file is 71Mb. Should this matter?
T
Yes… Do you mean the pdf is that large? What is the paper size and resolution used, in the Print dialog?
-Pascal
The entire Rhino file is that size. I cant get to the point where I have a pdf so I dont know what size it would be - I am using Vector; Setting the Window size/location; 500 Res; 8.5" x 11"
If there is just a box in the file that is a problem in itself. Please start a new file NOT using any template, and save it - do nothing else. How big is that file?
-Pascal
Misunderstanding - I was referring to the file size that I am working on; that is 71Mb. The Box file is just 2.6Mb. I CAN get a pdf from that …
After your next response I have to run to a meeting …
Thanks,
Tim
If this is file specific, please send us the file - www.rhino3d.com/upload, to my attention and with a link back here in your comments, please.
-Pascal
Done. Hope it worked.
Tim
Thanks, I have the file and it prints/exports, here, from both Winfows and Mac Rhino.
I see there is an image missing - it appears not to be in use - that is, it is in a material which seems not to be used by anything - just to see, can you Purge the file before exporting, purging unused materials and textures - does that make any difference?
-Pascal
I tried Purging. Same issue. Doesn’t work.
Do you think I have to uninstall and reinstall Rhino?
Tim