This is a clunky, limited, unsupported (you don’t get to complain) , undocumented command
you don’t get to complain.
It probably doesn’t work on that box of yours because you need to select a surface of a polysurface. The box is likely an extrusion and as such doesn’t have any ‘surfaces’ (by that limited definition). Convert the box to a polysurface by using the ConvertExtrusion command and I think you will have more luck.