# Sudden slowdown/framerate drop after latest update

**URL:** <https://discourse.mcneel.com/t/sudden-slowdown-framerate-drop-after-latest-update/88439>\
**Category:** Rhino for Windows\
**Created:** [September 5, 2019, 8:26am UTC](https://discourse.mcneel.com/t/sudden-slowdown-framerate-drop-after-latest-update/88439 "2019-09-05T08:26:02Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![simon9](https://sea3.discourse-cdn.com/mcneel/user_avatar/discourse.mcneel.com/simon9/32/636268_2.png) [@simon9](https://discourse.mcneel.com/u/simon9)\
**Post date:** [September 5, 2019, 8:26am UTC](https://discourse.mcneel.com/t/sudden-slowdown-framerate-drop-after-latest-update/88439/1 "2019-09-05T08:26:02Z")

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Anyone else having issues?

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**Author:** ![wim](https://sea3.discourse-cdn.com/mcneel/user_avatar/discourse.mcneel.com/wim/32/747482_2.png) [@wim](https://discourse.mcneel.com/u/wim)\
**Post date:** [September 5, 2019, 1:38pm UTC](https://discourse.mcneel.com/t/sudden-slowdown-framerate-drop-after-latest-update/88439/2 "2019-09-05T13:38:02Z")

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Hi Simon - which version were you running and which version are you running now?  
Please run the Rhino `SystemInfo` command and paste the result here.  
-wim

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**Author:** ![simon9](https://sea3.discourse-cdn.com/mcneel/user_avatar/discourse.mcneel.com/simon9/32/636268_2.png) [@simon9](https://discourse.mcneel.com/u/simon9)\
**Post date:** [September 6, 2019, 7:20am UTC](https://discourse.mcneel.com/t/sudden-slowdown-framerate-drop-after-latest-update/88439/3 "2019-09-06T07:20:52Z")

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Hi Wim,

Here’s the output. Unfortunately I dont know the previous version number

(I’ll start by updating my GPU driver)

```
Rhino 6 SR17 2019-8-23 (Rhino 6, 6.17.19235.15041, Git hash:master @ 06b69c5cc21d880aa793a5a7cfd454a66f6213bb)
License type: Commercial, build 2019-08-23
License details: Cloud Zoo. In use by: Simon ()

Windows 10.0 SR0.0 or greater (Physical RAM: 32Gb)
Machine name: PNP-WS2

Non-hybrid graphics.
Primary display and OpenGL: NVIDIA Quadro K2200 (NVidia) Memory: 4GB, Driver date: 10-30-2017 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 388.16

OpenGL Settings
  Safe mode: Off
  Use accelerated hardware modes: On
  Redraw scene when viewports are exposed: On
  
  Anti-alias mode: None
  Mip Map Filtering: Linear
  Anisotropic Filtering Mode: Height
  
  Vendor Name: NVIDIA Corporation
  Render version: 4.6
  Shading Language: 4.60 NVIDIA
  Driver Date: 10-30-2017
  Driver Version: 23.21.13.8816
  Maximum Texture size: 16384 x 16384
  Z-Buffer depth: 24 bits
  Maximum Viewport size: 16384 x 16384
  Total Video Memory: 4 GB

Rhino plugins
  C:\Program Files\Rhino 6\Plug-ins\Commands.rhp	"Commands"	6.17.19235.15041
  C:\Program Files\Rhino 6\Plug-ins\rdk.rhp	"Renderer Development Kit"	
  C:\Program Files\Rhino 6\Plug-ins\RhinoBonusTools.rhp	"Rhino Bonus Tools"	
  C:\Program Files\Rhino 6\Plug-ins\RhinoRender.rhp	"Rhino Render"	
  C:\Program Files\Rhino 6\Plug-ins\rdk_etoui.rhp	"RDK_EtoUI"	6.17.19235.15041
  C:\Program Files\Rhino 6\Plug-ins\rdk_ui.rhp	"Renderer Development Kit UI"	
  C:\Program Files\Rhino 6\Plug-ins\NamedSnapshots.rhp	"Snapshots"	
  C:\Program Files\Rhino 6\Plug-ins\RhinoCycles.rhp	"RhinoCycles"	6.17.19235.15041
  C:\Program Files\Rhino 6\Plug-ins\Toolbars\Toolbars.rhp	"Toolbars"	6.17.19235.15041
  C:\Program Files\Rhino 6\Plug-ins\3dxrhino.rhp	"3Dconnexion 3D Mouse"	
  C:\Program Files\Rhino 6\Plug-ins\Displacement.rhp	"Displacement"	
  C:\Program Files\Rhino 6\Plug-ins\Calc.rhp	"Calc"	
  C:\Program Files\Rhino 6\Plug-ins\NamedPositions.rhp	"Named Position"
```

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<div class="post-metadata">

**Author:** ![simon9](https://sea3.discourse-cdn.com/mcneel/user_avatar/discourse.mcneel.com/simon9/32/636268_2.png) [@simon9](https://discourse.mcneel.com/u/simon9)\
**Post date:** [September 9, 2019, 7:11am UTC](https://discourse.mcneel.com/t/sudden-slowdown-framerate-drop-after-latest-update/88439/4 "2019-09-09T07:11:42Z")

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Any ideas? Upating GPU driver didnt do anything

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<div class="post-metadata">

**Author:** ![simon9](https://sea3.discourse-cdn.com/mcneel/user_avatar/discourse.mcneel.com/simon9/32/636268_2.png) [@simon9](https://discourse.mcneel.com/u/simon9)\
**Post date:** [September 9, 2019, 2:19pm UTC](https://discourse.mcneel.com/t/sudden-slowdown-framerate-drop-after-latest-update/88439/5 "2019-09-09T14:19:45Z")

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I would like to reinstall rhino, what configuration files do I need to back up beforehand?

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**Author:** ![JimCarruthers](https://sea3.discourse-cdn.com/mcneel/user_avatar/discourse.mcneel.com/jimcarruthers/32/504725_2.png) [@JimCarruthers](https://discourse.mcneel.com/u/JimCarruthers)\
**Post date:** [September 9, 2019, 2:27pm UTC](https://discourse.mcneel.com/t/sudden-slowdown-framerate-drop-after-latest-update/88439/6 "2019-09-09T14:27:06Z")

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Don’t bother reinstalling Rhino yet. It looks like your video card driver is 2 years old, that would be the place to look first.

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<div class="post-metadata">

**Author:** ![simon9](https://sea3.discourse-cdn.com/mcneel/user_avatar/discourse.mcneel.com/simon9/32/636268_2.png) [@simon9](https://discourse.mcneel.com/u/simon9)\
**Post date:** [September 9, 2019, 2:55pm UTC](https://discourse.mcneel.com/t/sudden-slowdown-framerate-drop-after-latest-update/88439/7 "2019-09-09T14:55:50Z")

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I’ve been running Rhino just fine with this driver until last week.

Now that I’ve updated the GPU driver there still is terrible lag in Rhino. I feel like it’s getting worse too…

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<div class="post-metadata">

**Author:** ![JimCarruthers](https://sea3.discourse-cdn.com/mcneel/user_avatar/discourse.mcneel.com/jimcarruthers/32/504725_2.png) [@JimCarruthers](https://discourse.mcneel.com/u/JimCarruthers)\
**Post date:** [September 9, 2019, 2:57pm UTC](https://discourse.mcneel.com/t/sudden-slowdown-framerate-drop-after-latest-update/88439/8 "2019-09-09T14:57:11Z")

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What’s “lagging” exactly?

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<div class="post-metadata">

**Author:** ![simon9](https://sea3.discourse-cdn.com/mcneel/user_avatar/discourse.mcneel.com/simon9/32/636268_2.png) [@simon9](https://discourse.mcneel.com/u/simon9)\
**Post date:** [September 9, 2019, 3:00pm UTC](https://discourse.mcneel.com/t/sudden-slowdown-framerate-drop-after-latest-update/88439/9 "2019-09-09T15:00:37Z")

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Just overall really bad preformance.

No matter what I try to do, I need to wait a second or 2 before Rhino responds.

For example I click a line to select it, normally that should be instantly. Now it takes 1 or 2 seconds before the action is completed

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**Author:** ![pascal](https://sea3.discourse-cdn.com/mcneel/user_avatar/discourse.mcneel.com/pascal/32/479395_2.png) [@pascal](https://discourse.mcneel.com/u/pascal)\
**Post date:** [September 9, 2019, 3:01pm UTC](https://discourse.mcneel.com/t/sudden-slowdown-framerate-drop-after-latest-update/88439/10 "2019-09-09T15:01:57Z")

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Hi Simon - are you using a Space Mouse or other 3dConnexion device by chance?  
Also, is the BoxEdit panel open?

-Pascal

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<div class="post-metadata">

**Author:** ![simon9](https://sea3.discourse-cdn.com/mcneel/user_avatar/discourse.mcneel.com/simon9/32/636268_2.png) [@simon9](https://discourse.mcneel.com/u/simon9)\
**Post date:** [September 9, 2019, 3:03pm UTC](https://discourse.mcneel.com/t/sudden-slowdown-framerate-drop-after-latest-update/88439/11 "2019-09-09T15:03:10Z")

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No space mouse or anything like that.

I do have a steelseries “gaming” mouse and keyboard with some macros though

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<div class="post-metadata">

**Author:** ![simon9](https://sea3.discourse-cdn.com/mcneel/user_avatar/discourse.mcneel.com/simon9/32/636268_2.png) [@simon9](https://discourse.mcneel.com/u/simon9)\
**Post date:** [September 10, 2019, 6:29am UTC](https://discourse.mcneel.com/t/sudden-slowdown-framerate-drop-after-latest-update/88439/12 "2019-09-10T06:29:41Z")

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I clicked the latest update file in C:\ProgramData\McNeel\McNeelUpdate\DownloadCache and chose ‘repair’. That didnt help either.

Could someone take a look at the file below to see if there’s anything out of the ordinary? (For example if i try to add a new text element, try to change to font in the text window, I need to wait 15-20seconds before the dropdown menu with all the fonts appears!)

Otherwise I think I 'll try to reinstall Rhino completely, would that be a good idea? Someone please advise which configuration files I should backup beforehand?

[crisnee.3dm](https://discourse.mcneel.com/uploads/short-url/afL0S7haMtCcRuVlMdrOpJpg6dv.3dm) (87.8 KB)

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<div class="post-metadata">

**Author:** ![simon9](https://sea3.discourse-cdn.com/mcneel/user_avatar/discourse.mcneel.com/simon9/32/636268_2.png) [@simon9](https://discourse.mcneel.com/u/simon9)\
**Post date:** [September 10, 2019, 1:46pm UTC](https://discourse.mcneel.com/t/sudden-slowdown-framerate-drop-after-latest-update/88439/13 "2019-09-10T13:46:51Z")

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Now I’ve tried uninstalling Rhino 6 completely and then reinstalled it. Still same problem.

I really need some advice here! I have barely been able to use Rhino for over 2 days now…!

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<div class="post-metadata">

**Author:** ![JimCarruthers](https://sea3.discourse-cdn.com/mcneel/user_avatar/discourse.mcneel.com/jimcarruthers/32/504725_2.png) [@JimCarruthers](https://discourse.mcneel.com/u/JimCarruthers)\
**Post date:** [September 10, 2019, 1:49pm UTC](https://discourse.mcneel.com/t/sudden-slowdown-framerate-drop-after-latest-update/88439/14 "2019-09-10T13:49:53Z")

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Did Windows install any updates recently? Do you have slowdowns in anything else? What does Task Manager show for cpu and memory utilization? Last time I had weird sluggishness it was due to Acronis’ active anti virus/spyware.

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<div class="post-metadata">

**Author:** ![simon9](https://sea3.discourse-cdn.com/mcneel/user_avatar/discourse.mcneel.com/simon9/32/636268_2.png) [@simon9](https://discourse.mcneel.com/u/simon9)\
**Post date:** [September 10, 2019, 2:20pm UTC](https://discourse.mcneel.com/t/sudden-slowdown-framerate-drop-after-latest-update/88439/15 "2019-09-10T14:20:31Z")

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I haven’t noticed any other programs slowing down. I seems to be only Rhino. My CAM software, which I think is more demanding than Rhino, is working as usual.

CPU usage in idle is around 1-3%, when I start an empty Rhino document usage stays around 20% (which I think is high for just an empty file?)

Memory usage is not being bottlenecked.

Regards,  
Simon.

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<div class="post-metadata">

**Author:** ![pascal](https://sea3.discourse-cdn.com/mcneel/user_avatar/discourse.mcneel.com/pascal/32/479395_2.png) [@pascal](https://discourse.mcneel.com/u/pascal)\
**Post date:** [September 10, 2019, 2:25pm UTC](https://discourse.mcneel.com/t/sudden-slowdown-framerate-drop-after-latest-update/88439/16 "2019-09-10T14:25:39Z")

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Hi Simon - just to be sure: do you work with the BoxEdit panel open?

-Pascal

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<div class="post-metadata">

**Author:** ![Nosaj](https://sea3.discourse-cdn.com/mcneel/user_avatar/discourse.mcneel.com/nosaj/32/762499_2.png) [@Nosaj](https://discourse.mcneel.com/u/Nosaj)\
**Post date:** [September 10, 2019, 4:10pm UTC](https://discourse.mcneel.com/t/sudden-slowdown-framerate-drop-after-latest-update/88439/17 "2019-09-10T16:10:08Z")

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What is the problem with that?(asking for a friend) 🙂

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<div class="post-metadata">

**Author:** ![wim](https://sea3.discourse-cdn.com/mcneel/user_avatar/discourse.mcneel.com/wim/32/747482_2.png) [@wim](https://discourse.mcneel.com/u/wim)\
**Post date:** [September 10, 2019, 5:32pm UTC](https://discourse.mcneel.com/t/sudden-slowdown-framerate-drop-after-latest-update/88439/18 "2019-09-10T17:32:55Z")

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> [@Nosaj](#):
>
> What is the problem with that?

See:

> [@Boxedit not working](https://discourse.mcneel.com/t/boxedit-not-working/87822/11):
>
> Just an FYI to whoever is watching this thread. The performance issues with BoxEdit ought to be resolved (fingers crossed). ie. the display ought to be fairly responsive, comparable with V5. However, as I look through the code and test my fixes for the bug Piotr reported I am seeing bugs that would confirm the observations of goofy behavior you guys are seeing and possibly more. Most of it stems from the “Uniform” check boxes and radios added for [https://mcneel.myjetbrains.com/youtrack/issue…](https://mcneel.myjetbrains.com/youtrack/issue/RH-34993)

-wim

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<div class="post-metadata">

**Author:** ![simon9](https://sea3.discourse-cdn.com/mcneel/user_avatar/discourse.mcneel.com/simon9/32/636268_2.png) [@simon9](https://discourse.mcneel.com/u/simon9)\
**Post date:** [September 11, 2019, 6:15am UTC](https://discourse.mcneel.com/t/sudden-slowdown-framerate-drop-after-latest-update/88439/19 "2019-09-11T06:15:16Z")

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Yes I do! And that seemed to have fixed the problem!

I use BoxEdit all the time. I hope it gets fixed soon.

(And now I also notice you already mentioned this in your previous reply but I completely missed it then)

Thanks everyone for helping me out!

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<div class="post-metadata">

**Author:** ![simon9](https://sea3.discourse-cdn.com/mcneel/user_avatar/discourse.mcneel.com/simon9/32/636268_2.png) [@simon9](https://discourse.mcneel.com/u/simon9)\
**Post date:** [September 18, 2019, 9:45am UTC](https://discourse.mcneel.com/t/sudden-slowdown-framerate-drop-after-latest-update/88439/20 "2019-09-18T09:45:50Z")

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Is there anywhere I can follow the status of this bug?

I’d like to be informed somehow when it has been resolved since I really like to work with the boxedit panel open.