I have to agree that a version date on all docs is essential.
I remember when we went through the horror of implementing ISO9001 QA here. At the time I thought it was a pain, but I’ve now come to like the fact that everything is traceable. I’m not suggesting an ISO level of doc control, but at least banging a date on things would be a good help.
Steve
Many of the items on their list truly are nothing more than management fads. The rest all have at least one concept that has merit. A few, like ISO certification, are disruptive enough to pry management and practices out of the state of ennui that seems to encompass too many enterprises and bring them into the world of best practices that have existed in a few companies long before the invention of the “fad”.