# Snapshot not working

**URL:** <https://discourse.mcneel.com/t/snapshot-not-working/180657>\
**Category:** Rhino for Mac\
**Tags:** mac, rhino7\
**Created:** [April 22, 2024, 9:10pm UTC](https://discourse.mcneel.com/t/snapshot-not-working/180657 "2024-04-22T21:10:25Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![Seyla\_Dillon](https://sea3.discourse-cdn.com/mcneel/user_avatar/discourse.mcneel.com/seyla_dillon/32/479088_2.png) [@Seyla\_Dillon](https://discourse.mcneel.com/u/Seyla_Dillon)\
**Post date:** [April 22, 2024, 9:10pm UTC](https://discourse.mcneel.com/t/snapshot-not-working/180657/1 "2024-04-22T21:10:25Z")

</div>

I am using Rhino 7 on Mac and every time I try to utilize Snapshot and its animation feature it either crashes or loads indefinitely

Is there a solution?

---

<div class="post-metadata">

**Author:** ![Gijs](https://sea3.discourse-cdn.com/mcneel/user_avatar/discourse.mcneel.com/gijs/32/769882_2.png) [@Gijs](https://discourse.mcneel.com/u/Gijs)\
**Post date:** [April 23, 2024, 10:13am UTC](https://discourse.mcneel.com/t/snapshot-not-working/180657/2 "2024-04-23T10:13:00Z")

</div>

hi @Seyla_Dillon can you run\_SystemInfo in Rhino and post back the results?

---

<div class="post-metadata">

**Author:** ![Seyla\_Dillon](https://sea3.discourse-cdn.com/mcneel/user_avatar/discourse.mcneel.com/seyla_dillon/32/479088_2.png) [@Seyla\_Dillon](https://discourse.mcneel.com/u/Seyla_Dillon)\
**Post date:** [April 23, 2024, 4:46pm UTC](https://discourse.mcneel.com/t/snapshot-not-working/180657/3 "2024-04-23T16:46:59Z")

</div>

[systeminfoseyla.txt](https://discourse.mcneel.com/uploads/short-url/wzRG37aXqGDfbh4hZQo9IdAb7Vf.txt) (4.4 KB)

---

<div class="post-metadata">

**Author:** ![Gijs](https://sea3.discourse-cdn.com/mcneel/user_avatar/discourse.mcneel.com/gijs/32/769882_2.png) [@Gijs](https://discourse.mcneel.com/u/Gijs)\
**Post date:** [April 23, 2024, 6:49pm UTC](https://discourse.mcneel.com/t/snapshot-not-working/180657/4 "2024-04-23T18:49:00Z")

</div>

Not sure if this an option for you, but Rhino 8 will perform a magnitude better on M3 Max.  
I’ll look if I can reproduce it on mine here, but better if you can share a file that shows the behavior.
