Hello dear Shapediver Team,
Does anybody else have the same problem?
Thanks for the help,
Are you trying to update your model on the legacy platform app.shapediver.com? It is likely that there are issues now with uploading new models there. Please try to use the new platform ShapeDiver. You can still edit your model and save it using the version 2 of the viewer with the new platform, by using the V2 button in the edit mode:
I’ve been trying to upload a new model the new platform using and using the V2 viewer in an iFrame. It seems I need a different ticket than the one produced from ‘copy and paste’ iFrame code as I get the following:
I can get the model to load in the V3 viewer using the code in the copy/paste but of course my save/reload code then no longer works.
Is there somewhere I am missing where I can get the correct ticket?
Just to be sure: Did you copy the complete ticket? It has a dash towards the end, and a second part.