If you have a free ShapeDiver account, only the trial version of Karamba works. This version is limited to 20 beams & 50 shells, if your model produces more than that the computation will fail. We will work on a more explicit error in this case.
If you need to use a commercial version of Karamba, please contact us to discuss your options.
As you mentioned in your post, it is likely that the problem happens because you are using Rhino 7 locally and uploading to a system that runs Rhino 6. Did you try to open your definition in Rhino 6 to check what happens?
Additionally, even if you manage to upload the file, you will likely still run into trouble with Karamba because a PRO account does not come with the professional version of Karamba (see my answer above).
Hello, I’m having similar problems to the ones discussed above.
First of all I will give the informations about my plans and licenses to make sure they are fine. I have a DESIGNER PLUS Subscription in ShapeDiver and an Workshop/Educational license in Karamba 3D (v2.2.0.14).
The problem starts when I upload the file into ShapeDiver. I plotted a result from Karamba in the canvas as a test to make sure it wasn’t a display problem. The plot gives me nulls which indicates that Karamba isn’t really working.
On the ShapeDiver shared systems, only the Free version of Karamba is available. In order to use Karamba on ShapeDiver, you have to purchase a Karamba cloud license to get access to a system where the commercial version of Karamba is installed. Please contact our team directly if you are interested in purchasing such a license.