Shapediver: Issue on Mobile view (iOS only)

Hi Shapediver team!

My name is Eduardo, we currently use shapediver to render custom furniture on our website.

When seeing the 3D on the Mobile (iOS) it looks like the image is broken. This issue is not happening on the Desktop view neither on the Android view.

Please take a look at the video (link below) to see what is happening on the mobile view.

Hello @Fale_com_a_Movêu,

this is unfortunately a know issue on iOS when our post-processing is active. We are of course working on a solution for this issue, but until then you can fix this issue by disabling the post-processing on mobile devices via the model settings on our platform.

Cheers, Michael