Service update is unavailable

@brian
So, here sits the worm
Two circumstances meet
Description:

  1. Enable Updates and Usage Statistics is unchecked
    HKEY_LOCAL_MACHINE\SOFTWARE\McNeel\McNeelUpdate
    StringKey “Enabled” Value gets set to 0

and at the same time

  1. Insecure port 25 is blocked by router or firewall
    McNeelUpdateService.exe calls to port 25,
    Port 25 is closed McNeelUpdateService.exe interprets and reports to Rhino “no internet connection for Updates and Usage Statistics”.

If port 25 remains closed, you can only start updates manually.
Here problem one, activating the “Update Checkbox” works only via the above mentioned registry key!

@anon
So press WIN + R, write regedit and hit Enter, navigate to HKEY_LOCAL_MACHINE\SOFTWARE\McNeel\McNeelUpdate
Set key “Enabled” to 1
Now, start Rhino go Help -> Check for Updates… -> Check Now…

Next Problem, If port 25 remains closed, after RH_SR_Update
HKEY_LOCAL_MACHINE\SOFTWARE\McNeel\McNeelUpdate
StringKey “Enabled” Value gets again set to 0 and checkbox is only accessible over registry

At moment “Not blocked port 25” fixes this worm or updates needs to start manually.

Translated with www.DeepL.com/Translator (free version)

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