# Service release problem

**URL:** <https://discourse.mcneel.com/t/service-release-problem/4665>\
**Category:** Rhino for Windows\
**Created:** [December 18, 2013, 10:26am UTC](https://discourse.mcneel.com/t/service-release-problem/4665 "2013-12-18T10:26:00Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Tone](https://sea3.discourse-cdn.com/mcneel/user_avatar/discourse.mcneel.com/tone/32/718939_2.png) [@Tone](https://discourse.mcneel.com/u/Tone)\
**Post date:** [December 18, 2013, 10:26am UTC](https://discourse.mcneel.com/t/service-release-problem/4665/1 "2013-12-18T10:26:00Z")

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On the left is my current service release; on the right my settings. When I check for new service release I get ‘Your installation of Rhino is the newest available’, despite SR7 being released on the 7th. Any ideas? Win 7, Rhino 5 64bit, latest windows updates. I have been running Rhino (minimised) for several hours over the last few days and I don’t really want to download the whole thing manually unless I have to.

 ![](https://global.discourse-cdn.com/mcneel/uploads/default/original/3X/f/1/f1fa597c32a1fc1e3d1e6268a8604dd81afa6f41.jpg)

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**Author:** ![menno](https://sea3.discourse-cdn.com/mcneel/user_avatar/discourse.mcneel.com/menno/32/770384_2.png) [@menno](https://discourse.mcneel.com/u/menno)\
**Post date:** [December 18, 2013, 10:46am UTC](https://discourse.mcneel.com/t/service-release-problem/4665/2 "2013-12-18T10:46:36Z")

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This seems to be a problem that is not on the radar of McNeel or that is not getting fixed.

@brian may be able to shed light on this. In the mean time, a manual download from this URL seems the only solution:

[http://files.mcneel.com/dujour/exe/20131207/rh50Release\_x64\_en-us\_5.7.31207.07545.msi](http://files.mcneel.com/dujour/exe/20131207/rh50Release_x64_en-us_5.7.31207.07545.msi)

> [@Rhino not updating to SR7](http://discourse.mcneel.com/t/rhino-not-updating-to-sr7/4616):
>
> Hello, SR7 is available for some time but Rhino always says I have the latest version when I check for updates. Any clues ? Regards

> [@Rhino 5 Service Release 7 Available](http://discourse.mcneel.com/t/rhino-5-service-release-7-available/4448/5):
>
> @brian, I was doing manual checking. Then I get redirected to this URL [https://www2.mcneel.com/updates/60515f84-8f7f-41da-801d-1c87e32f88f5/release/win64/en-us/stable/5.4.30524.11065](https://www2.mcneel.com/updates/60515f84-8f7f-41da-801d-1c87e32f88f5/release/win64/en-us/stable/5.4.30524.11065) Today, on that page it still shows the following link as the most recent version available [http://files.mcneel.com/dujour/exe/20131028/rh50Release\_x64\_en-us\_5.6.31028.18305.msi](http://files.mcneel.com/dujour/exe/20131028/rh50Release_x64_en-us_5.6.31028.18305.msi) As you can see this is 5.6, not 5.7.

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**Author:** ![evolutegeometry](https://sea3.discourse-cdn.com/mcneel/user_avatar/discourse.mcneel.com/evolutegeometry/32/4666_2.png) [@evolutegeometry](https://discourse.mcneel.com/u/evolutegeometry)\
**Post date:** [April 1, 2014, 4:35pm UTC](https://discourse.mcneel.com/t/service-release-problem/4665/3 "2014-04-01T16:35:07Z")

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Can confirm the problem on a win7 laptop. SR5 installed, checking from the help menu results in Rhino saying it’s using the latest available. Changing the update freq field to Service Release finds a newer SR.  
Cheers  
F

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**Author:** ![menno](https://sea3.discourse-cdn.com/mcneel/user_avatar/discourse.mcneel.com/menno/32/770384_2.png) [@menno](https://discourse.mcneel.com/u/menno)\
**Post date:** [April 4, 2014, 6:21am UTC](https://discourse.mcneel.com/t/service-release-problem/4665/4 "2014-04-04T06:21:28Z")

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This seems to be solved in SR7 (which I’m running currently). It correctly reports that SR8 is available when navigating to this page:

[https://www2.mcneel.com/updates/60515f84-8f7f-41da-801d-1c87e32f88f5/release/win64/en-us/stable/5.7.31213.18395](https://www2.mcneel.com/updates/60515f84-8f7f-41da-801d-1c87e32f88f5/release/win64/en-us/stable/5.7.31213.18395)

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**Author:** ![brian](https://sea3.discourse-cdn.com/mcneel/user_avatar/discourse.mcneel.com/brian/32/504171_2.png) [@brian](https://discourse.mcneel.com/u/brian)\
**Post date:** [June 4, 2018, 6:04pm UTC](https://discourse.mcneel.com/t/service-release-problem/4665/5 "2018-06-04T18:04:16Z")

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Split this topic on June 4, 2018, 6:04pm UTC

2 posts were split to a new topic: [Rhino 6 Deployment Problem](https://discourse.mcneel.com/t/rhino-6-deployment-problem/64350)