Sending second e-mail without export

Grasshopper ShapeDiver
1

Hello, I’m trying out ShapeDiver and want to make a system in which a user designs something and then presses a button to e-mail the export to me, so I can work with their export. I don’t want the user to access the export themselves, but I want them to receive an e-mail to say that the export was succesful. Is there a way that, when the export is succesful, they receive an automatic e-mail as well, but without the export link in it?

2

This workflow is not possible at the moment. Our team will consider your request and take it into account for future developments.

In the meanwhile, my suggestion would be to do the following:

  • Upload a model with two export assets:
    • One email export including a simple text file or similar, which you can show in your App and your users can use to send emails. You should make sure the option to include the parameters json file in the exported emails is enabled.
    • A download export allowing to download the final file, but this one should be hidden from the App and only shown in the model view page of your model.
  • When users of your App trigger the email export, you and them will receive an information email containing the json file with the list of parameters and their values. You can use this file on the ShapeDiver platform to reload the configuration sent by your user, and download the final file directly.

Let me know if this workaround would work for your application.

1 Like
3

Thank you for considering this option!

This workaround should work great at the moment! I’ll definitely try it out!

If anyone else is experiencing this problem, I’ve also been experimenting with Power Automate in Office 365, which could also provide a good workaround!

Thanks again!

4

Dear Mathieu,

is there a way with the latest update to realise the initial workflow with two different (text and export) mails being sent at the same time with one click? If so: Could you explain it or is there already some documentation? Many thanks in advance.

5

This will soon be possible using Action Sequences in App Builder. I will let you know here once this is implemented.