Version 7.37
What happens when an object is selected under render mode, that is different than other viewport display modes? Would this be a memory related issue?
When my Win11 freezes during this, mouse cursor won’t even move. Hard power cut is needed to reboot.
I tried to strip my project model down to only the object that triggered this issue, so I could upload here. But I couldn’t reproduce the problem when it’s just that one object. Made me think it had to do with a relative large amount of different objects and materials.
Seems odd to me that the mere act of selecting an object would trigger such apparent memory catastrophe…
Hey Japhy I would NOT be able to create the dmp file. PC is completely frozen during such event. There’s also NO dmp or the usual rhino “crash dump” file once I hard-reset computer.
Btw I’m on Intel Arc integrated graphic. CPU is Ultra 7 155H
It’s usually worth opening that location immediately after the restart, and Windows will sometimes splurge a load of information into that viewer; though admittedly not often helpful.
Arc Logs
If you have Intel Arc Control, have you also tried the following instructions:
That will give you a series of logs, including where it will encounter errors in OpenGL or whatever it is doing, if I recall correctly; for example:
[2023-08-24 21:35:55.214] [ArcC_e] [error] [class VirtualDevicesVM] SetInputResolution. set input resolution index 0 is out of range 0 !
[2023-08-24 21:35:55.214] [ArcC_e] [error] [class VirtualDevicesVM] SetInputResolution is not successfully!
[2023-08-24 21:35:55.214] [ArcC_e] [error] [class VirtualDevicesVM] UpdateCameras - UpdateCameraResolution is not successfully!
I am guessing the basics are corvered, and that you are on at least driver 32.0.101.6078 (last known WHQL Certified as far as I see)?
I ran Rhino 7 and Rhino 8 on an A770 dGPU for a while.
Thanks David! I’ve looked at the first log you mentioned and I think I’ve found the events near the freeze. That “critical” and the first “error” both say something about a bad power-off. Not sure how to interpret anything else though. What should I look for?
However, from the timestamp, there’s nothing from 2:34pm till 2:50pm. The freeze and reboot couldn’t have taken that long. 5 minutes altogether at most. So if 2:50pm is after reboot, any events relating to the crash should’ve been around 2:45pm maybe. To me this looks like nothing relating to crash was recorded. Thoughts?
