Hi, This isn’t the first time I’ve run into this problem with a file, but it may be the worst and I’ve never been clear on how to repair it. I received a working file from a client that opens with artifact spikes no matter the view options. I tried exporting the parts I needed to a new file, but that didn’t help. How do I fix this?
I’m running Rhino 7 on Mac OS 14.5 Sonoma
Hi Elise, Please go to the Rhino 7>Settings>OpenGL and try turning off GPU tessellation (may require a restart of Rhino to take affect)
SystemInfo via the Rhino command line is always helpful as well, thanks.
Thanks, I’ll try that. In the meantime, here’s my SystemInfo:
Rhino 7 SR37 2024-4-16 (Rhino 7, 7.37.24107.15002, Git hash:master @ d2e42f70b9d3aa58f6053e2998a0db2abcd7555b)
License type: Commercial, build 2024-04-16
License details: Cloud Zoo
Apple macOS Version 14.5 (Build 23F79) (Physical RAM: 64Gb)
Mac Model Identifier: MacBookPro16,1
Language: en-US (MacOS default)
AMD Radeon Pro 5500M OpenGL Engine (OpenGL ver:4.1 ATI-5.5.17)
OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High
Vendor Name: ATI Technologies Inc.
Render version: 4.1
Shading Language: 4.10
Maximum Texture size: 16384 x 16384
Z-Buffer depth: n/a
Maximum Viewport size: 16384 x 16384
Total Video Memory: 8176 MB
Graphics: AMD Radeon Pro 5500M
Displays: Color LCD (264dpi 2x)
Graphics processors
Intel UHD Graphics 630 (1536 MB)
AMD Radeon Pro 5500M (8 GB)
Color LCD (1792 x 1120 @ 59.00Hz)
USB devices
Canon: CanoScan
Apple: composite_device
Apple Inc.: Touch Bar Backlight
Apple Inc.: Touch Bar Display
Apple Inc.: Apple Internal Keyboard / Trackpad
Apple: Headset
Apple Inc.: Ambient Light Sensor
Apple Inc.: FaceTime HD Camera (Built-in)
Apple Inc.: Apple T2 Controller
Bluetooth devices
None
Third party kernel extensions
None
Third party plugins
/usr/lib/swift/libswiftCore.dylib
/usr/lib/swift/libswiftCoreFoundation.dylib
/usr/lib/swift/libswiftCoreGraphics.dylib
/usr/lib/swift/libswiftCoreImage.dylib
/usr/lib/swift/libswiftDarwin.dylib
/usr/lib/swift/libswiftDispatch.dylib
/usr/lib/swift/libswiftIOKit.dylib
/usr/lib/swift/libswiftMetal.dylib
/usr/lib/swift/libswiftOSLog.dylib
/usr/lib/swift/libswiftObjectiveC.dylib
/usr/lib/swift/libswiftQuartzCore.dylib
/usr/lib/swift/libswiftUniformTypeIdentifiers.dylib
/usr/lib/swift/libswiftXPC.dylib
/usr/lib/swift/libswift_Concurrency.dylib
/usr/lib/swift/libswiftos.dylib
/usr/lib/swift/libswiftsimd.dylib
/usr/lib/swift/libswift_StringProcessing.dylib
/usr/lib/swift/libswift_RegexParser.dylib
/usr/lib/swift/libswiftCryptoTokenKit.dylib
/usr/lib/swift/libswiftAVFoundation.dylib
/usr/lib/swift/libswiftCoreAudio.dylib
/usr/lib/swift/libswiftCoreLocation.dylib
/usr/lib/swift/libswiftCoreMIDI.dylib
/usr/lib/swift/libswiftCoreMedia.dylib
/usr/lib/swift/libswiftCompression.dylib
/usr/lib/swift/libswiftCoreML.dylib
/usr/lib/swift/libswiftFileProvider.dylib
/usr/lib/swift/libswiftIntents.dylib
/usr/lib/swift/libswiftAccelerate.dylib
/usr/lib/usd/libusd_ms.dylib
/usr/lib/swift/libswiftGLKit.dylib
/usr/lib/swift/libswiftGameplayKit.dylib
/usr/lib/swift/libswiftMetalKit.dylib
/usr/lib/swift/libswiftModelIO.dylib
/usr/lib/swift/libswiftSceneKit.dylib
/usr/lib/swift/libswiftSpriteKit.dylib
/usr/lib/swift/libswiftVision.dylib
/usr/lib/swift/libswiftRegexBuilder.dylib
/usr/lib/swift/libswiftDemangle.dylib
/usr/lib/swift/libswiftShazamKit.dylib
/usr/lib/swift/libswiftObservation.dylib
/usr/lib/swift/libswiftVideoToolbox.dylib
/usr/lib/swift/libswiftWebKit.dylib
/usr/lib/swift/libswiftNaturalLanguage.dylib
/usr/lib/swift/libswiftSystem.dylib
/usr/lib/swift/libswiftMapKit.dylib
/usr/lib/log/liblog_network.dylib
Rhino plugins that do not ship with Rhino
Rhino plugins that ship with Rhino
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/RhinoCycles.rhp “RhinoCycles” 7.37.24107.15002
/Applications/Rhino 7.app/Contents/PlugIns/NamedSnapshots.rhp “Snapshots” 7.37.24107.1002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/GrasshopperPlugin.rhp “Grasshopper” 7.37.24107.15002
/Applications/Rhino 7.app/Contents/PlugIns/PanelingTools.rhp “PanelingTools” 7.37.24107.1002
/Applications/Rhino 7.app/Contents/PlugIns/AnimationTools.rhp “AnimationTools” 7.37.24107.1002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/Commands.rhp “Commands” 7.37.24107.15002
/Applications/Rhino 7.app/Contents/Frameworks/RhMaterialEditor.framework “Renderer Development Kit” 7.37.24107.1002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/RDK_EtoUI.rhp “RDK_EtoUI” 7.37.24107.15002
/Applications/Rhino 7.app/Contents/PlugIns/Displacement.rhp “Displacement” 7.37.24107.1002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/RhinoRenderCycles.rhp “Rhino Render” 7.37.24107.15002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/RhinoDLR_Python.rhp “IronPython” 7.37.24107.15002
/Applications/Rhino 7.app/Contents/PlugIns/RhinoRender.rhp “Legacy Rhino Render” 7.37.24107.1002
These artifacts are due to the OpenGL translation on the AMD Radeon Pro 5500M. On the mac the OS handles the video drivers and changes in the latest OS may be factor.
Try checking on the tessellation.
Can you send/post a file for testing? Thanks
Hi, I tried turning the Tessellation on, but it didn’t help. It may have removed some of the artifact lines, but not enough to matter. I tried 2x antialiasing as well. No dice.
Unfortunately, I don’t think I can send the file. It’s proprietary work for a client.
Any other ideas?
Are there any clipping planes in the model? from the screenshots i assumed no.
Even a small sample of the model would be helpful. Thanks
I have the same hardware, but mac os x 13.6
post a file so I am happy to help narrowing down the source of those artefacts.
Another option is to try Rhino 8 (fully functioning 90 day trial), one of the major goals of Rhino 8 is to avoid the reliance on OpenGL graphics that Apple is supporting less and less.
We do support Rhino 7 in MacOS 14.6 but would need to be able to replicate.
I updated my OS not too long ago and i’m wondering if it’s related.
Here’s a piece of the file:
artifact problem 20240822.3dm (502.7 KB)
1 Like
looks fine here:
(did you try a restart of the computer ? 
)
MacBook Pro, 16-inch, 2019
mac os x 13.6.7 (22G720)
2.3 GHz 8-Core Intel Core i9
Version 7 (7.37.24004.15002, 2024-01-04)
systemInfo_tom_p_rh7_2024-08-22.txt (5.2 KB)
Dumb mistake. I should always try to restart first… thanks!