Rhinoceros Load plug in error

Hey guys

I am getting this error message when I try to start matrix

rhinoceros 5.0
loadplugIn cannot be called while a plug in is being loaded

after that says

Failed conexion with rhino

Hop eyou can help me.

Hi @jbolio,

Have you contacted Matrix?

https://www.gemvision.com/

– Dale

Hi Dale

Yes, i sent a email to gemvision support but it didn’t work what they told me

now on one of the machines with the problem appears Run time error 91

Sorry @jbolio - you’ll need to stick with their support…

– Dale

Ok, no problem Dale, Thanks