Rhino8 not responding and crashing. Nvidia Geforce RTX 2050

Rhino Rhino for Windows
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1

Hello,
Rhino8 is not responding and crashing on new gamers laptop, when using a not so large 3D model.
The video card is Nvidia Geforce RTX 2050. Laptop HP Victus.
Any special settings I should use to avoid the ‘not responding’ freeze?

Here’s the ‘Command: SystemInfo’:
Rhino 8 SR4 2024-2-13 (Rhino 8, 8.4.24044.15001, Git hash:master @ 5d3f86ffffae3c2ed84d21147c008b3907a40a2e)
License type: Evaluation, build 2024-02-13
License details: Cloud Zoo
Expires on: 2024-04-27

Windows 11 (10.0.22631 SR0.0) or greater (Physical RAM: 31GB)
.NET 7.0.0

Computer platform: LAPTOP - Plugged in [100% battery remaining]

Hybrid graphics configuration.
Primary display: AMD Radeon™ Graphics (AMD) Memory: 1GB, Driver date: 1-15-2024 (M-D-Y).
> Integrated accelerated graphics device with 5 adapter port(s)
- Windows Main Display is laptop’s integrated screen or built-in port
Primary OpenGL: NVIDIA GeForce RTX 2050 (NVidia) Memory: 4GB, Driver date: 8-14-2023 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 537.13
> Integrated accelerated graphics device with 1 adapter port(s)
- Video pass-through to primary display device

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.6 (primary GPU’s maximum)

Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High

Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 8-14-2023
Driver Version: 31.0.15.3713
Maximum Texture size: 32768 x 32768
Z-Buffer depth: 24 bits
Maximum Viewport size: 32768 x 32768
Total Video Memory: 4 GB

Rhino plugins that do not ship with Rhino

Rhino plugins that ship with Rhino
C:\Program Files\Rhino 8\Plug-ins\Commands.rhp “Commands” 8.4.24044.15001
C:\Program Files\Rhino 8\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 8\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 8.4.24044.15001
C:\Program Files\Rhino 8\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 8.4.24044.15001
C:\Program Files\Rhino 8\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 8\Plug-ins\MeshCommands.rhp “MeshCommands” 8.4.24044.15001
C:\Program Files\Rhino 8\Plug-ins\RhinoCycles.rhp “RhinoCycles” 8.4.24044.15001
C:\Program Files\Rhino 8\Plug-ins\RhinoCode\RhinoCodePlugin.rhp “RhinoCodePlugin” 8.4.24044.15001
C:\Program Files\Rhino 8\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 8.4.24044.15001
C:\Program Files\Rhino 8\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 8\Plug-ins\Displacement.rhp “Displacement”
C:\Program Files\Rhino 8\Plug-ins\SectionTools.rhp “SectionTools”

And from NVIDIA control centre:

image
image887×722 122 KB

Screenshot 2024-02-27 093643
Screenshot 2024-02-27 093643893×770 38.7 KB

Screenshot 2024-02-27 093712
Screenshot 2024-02-27 093712957×880 39.2 KB

Thanks in advance for any suggestions.

2

I guess the first thing I would try is updating the NVidia driver to the latest and see if that helps…

1 Like
3

Also, it would be good to already update to service release candidate for Rhino 8.5 through Tools > Options > Update and Statistics. Set update frequency to Service Release Candidate.

1 Like
4

Ok, just updated it to latest 8.5

5

you still need to ensure you are on the latest available Nvidia driver if you haven’t already.

When you do update make sure you go through custom/advanced install and check clean installation.

6

Ok I had it updated doing this in Device Manager:

image
image972×527 112 KB

Would you know if that’s enough, or shall I download NVIDIA software GEFORCE Experience?

7

Don’t use the device manager to update. Instead download from the vendor. This is the latest for your GPU:

8

Great thanks, I updated it, and it seems to work better already.

2 Likes