Hey guys, if I double click on the program on try to open it in safe mode there is no response. There is nothing running in the background on task manager either. The only way to launch the program is to ‘Run as administrator’. Is there a way of fixing this?
Hello- please run the program as admin and run the SystemInfo command, then copy and paste the results here.
-Pascal
Rhino 7 SR24 2022-11-4 (Rhino 7, 7.24.22308.15001, Git hash:master @ cb2ad12922ceb989b185972675bb705a00abb97d)
License type: Educational, build 2022-11-04
License details: Cloud Zoo
Windows 10 (10.0.18363 SR0.0) or greater (Physical RAM: 32Gb)
Computer platform: LAPTOP - Plugged in [94% battery remaining]
Hybrid graphics configuration.
Primary display: Intel(R) UHD Graphics 630 (Intel) Memory: 1GB, Driver date: 3-9-2020 (M-D-Y).
> Integrated graphics device with 3 adapter port(s)
- Windows Main Display is laptop’s integrated screen or built-in port
Primary OpenGL: NVIDIA GeForce GTX 1650 (NVidia) Memory: 4GB, Driver date: 9-13-2021 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 472.12
> Integrated accelerated graphics device (shares primary device ports)
- Video pass-through to primary display device
OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.6 (primary GPU’s maximum)
Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High
Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 9-13-2021
Driver Version: 30.0.14.7212
Maximum Texture size: 32768 x 32768
Z-Buffer depth: 24 bits
Maximum Viewport size: 32768 x 32768
Total Video Memory: 4 GB
Rhino plugins that do not ship with Rhino
Rhino plugins that ship with Rhino
C:\Program Files\Rhino 7\Plug-ins\Commands.rhp “Commands” 7.24.22308.15001
C:\Program Files\Rhino 7\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 7\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 7.24.22308.15001
C:\Program Files\Rhino 7\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 7.24.22308.15001
C:\Program Files\Rhino 7\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 7\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 7\Plug-ins\RhinoCycles.rhp “RhinoCycles” 7.24.22308.15001
C:\Program Files\Rhino 7\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 7.24.22308.15001
C:\Program Files\Rhino 7\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 7\Plug-ins\Displacement.rhp “Displacement”
Hello- that all looks reasonable - the GPU drivers are old, and I would update those from the Intel and NVidia websites, but I don’t think that is involved here.
Are you launching Rhino from a desktop icon or the Start menu, or?
-Pascal
I’ve tried both, desktop icon and start menu.
Try this, just a test:
on the desktop icon right-click and choose Properties and in there change this:
( “C:\Program Files\Rhino 7\System\Rhino.exe” /NoSplash )
Then try to launch from that icon - Does that make any difference?
-Pascal
Unfortunately no change
If you have not, please go to Add or Remove Programs, in Windows, find Rhino and ‘Modify’… it looks different in Windows 10 but 11 is like this:
Choose ‘Repair’ from the ensuing spash screen from the installer.
-Pascal
Sadly no luck. I restarted my computer and still the same issue.
@dale I don’t believe so. What’s the best way to check?