Rhino WIP Blue Screen

Serengeti (Rhino WIP)
1

@stevebaer

I started using this today and I haven’t yet had a UI related crash, or any Rhino crash yet…
Saying this, I’m having another issue with my machine freezing/blue-screening but I’m not sure if this is related to Rhino or not. It happened whilst using Rhino, but the whole machine just froze and the only way out was to power down with the physical power key. I have an HP Z Book.

2

I had a similar thing for several weeks almost every time I started Rhino, but also other applications.
Solved (I hope) for know by updating my graphic card drivers.

3

Good that you solved it! Is it an HP machine? And is it the inbuilt graphics or Nvidia?

Thanks

4

No it’s MSI, but worth a try on HP I think.
I udpdated both integrated and NVIDIA drivers as I still had issues only updating the latter.

5

Thank you, I’ll give that a whirl

6

Rhino may be the program helping to exhibit the blue screen, but in general blue screens are typically due to low level driver issues. Most likely this is your display driver. Check to see if an update exists.

7

Hi @stevebaer

I did update both Intel and the Nvidia drivers already…

8

Just crashed again… toggling between rendered and shaded modes using the popup menu (mouse wheel)

9

You may need to do clean installs as well as check your hardware connections. Rhino is a symptom of something else going on in your display pipeline in this case.

10

Thanks @Japhy

Do you have easy, clear instructions on how to clean install?

11

Certainly, if doing a NVidia install there is an option to perform clean install. If not NVidia you can do something like this…

Download the recommended graphics driver

First, obtain a recommended or certified driver for the installed graphics card.

Uninstall existing drivers and install the recommended driver

Once the recommended driver has been downloaded, install it following the steps below.

Note: This procedure must be executed with local Administrator privileges and the anti-virus software must be completely disabled during the process.

  1. In Windows, click the Start button.
  2. In the Search field, type: DEVMGMT.MSC
  3. Press Enter to display the Device Manager.
  4. Under Display Adapters, right-click the graphics card model and choose Properties in the context menu.
  5. On the Driver tab, click Uninstall, select the check box to eliminate the driver software, and click OK.
  6. Once the uninstall process is finished, restart the system and cancel any attempt by Windows to automatically reinstall the driver.
  7. Ensure Windows is using the VGA Driver for the graphics card. If it is using a different driver, repeats steps 1 to 6 to remove all other existing drivers until the VGA driver is the one in use.
  8. Install the recommended driver you downloaded.
  9. When installation is finished, reboot the computer and start your Rhino.
1 Like
13

Fixed… I googled and those were the first instructions i found.