I was wondering if anyone out there is experiencing the same problems I am having with Rhino 6 WIP for Windows.
The graphic response from my system, a Macbook Pro 17" with Windows 7 Pro 64bit, i7-2720QM quadcore CPU, 12GB Ram, AMD Radeon HD 6750M 1GB Ram Graphic Card, is very slow and unpredictable.
I experienced two times big crashes when running it along with Rhino 5. The system literally freezed and blocked itself and I had to reboot it.
Rhino 5 has worked beautifully for years and the graphic performance is still fast and responsive. The current graphic performance of Rhino 6 instead is literally keeping me away from it for the moment. With all my best will, if I run it along with Rhino 5 and I see that my system crashes, I donât know what I should be doing. I am not thinking about replacing my system, which, despite being relatively out of date, is not a dinosaur yet. What should I do then?
Help us figure out where the bugs exist in Rhino on your computer; that is one of the reasons we have a WIP process Are you still experiencing crashes with the latest WIP? If so, are you getting a McNeel crash reporting dialog?
Hi Steve
Is there any movement on this�
In the fullness of time I will just âsolveâ this by buying a newer computer, but Iâm reluctant to do so at present when it still works very well for everything else - photoshop, sketchup, V5âŚjust not v6.
Not in the last couple weeks, but that should change soon. Iâve been spending my time getting a bunch of older V5 annotation SDK âstuffâ replaced with the new V6 annotation SDK âstuffâ (thatâs my technical term). The big chunk of my personal work on that project was just finished today.
I wouldnât go running off and buying a new computer for this unless you feel the urgency to get a new computer. We arenât going to ship a V6 where a significant % of the users will experience a completely unusable interface because the screen is just black. Obviously there is a bug in the system and we are still trying to flush it out. Weâve been working around different GPU driver issues for years and are just up against another one now that we will find and fix.
I just chatted with a recycled computer/laptop store down the street from our office last week and am hoping to start a program this week where we borrow computers from them for a short time to see if we can reproduce any of these display bugs that people are seeing. If we can reproduce it, then it is usually fixable. Weâve also been figuring out how to remote debug onto users computers for cases where we just canât reproduce the bug no matter how hard we try. In that case it is a bit more painful for both us and the end user, but at least we can get a chance to dig in and see exactly what is happening.
Obviously you cant support a whole bunch of older hardware past a certain cut off point - Iâm just hoping I can squeeze in under the roller door as it comes downâŚ!
By all means contact me if you want to have a crack at this computer by remoteâŚ
I actually think we can support older hardware as long as it can run Windows 7 or greater. We have code in place that will let us degrade to older functionality when the hardware doesnât support newer versions of OpenGL so you should be able to at least work in wireframe / shaded types modes.
Thanks, we very well may take you up on that offer.
Hi Tony,
Could you try the latest WIP and let us know if anything has changed? It would also help to test by setting AA to None and restarting Rhino.
Thanks
Whats changed is that i get a dialog saying i need a license; i log on as it tells me to, and get a message saying all my licenses are in use on other devices, and rhino will now closeâŚ
No-one replied re the above; just now, thinking there might have been some developments, I tried starting the V6 i last downloaded ages ago, thinking it would initiate the update process.
1: immediately says rhino needs a license.
2: tries to do something with the cloud zoo,(whatever that isâŚ) reports server error, says I donât have any licenses in the cloud to run the productâŚreturns to the screen in 1 above on ok
3: try âuse the zooâ option, since i donât obviously have a license to enter. Reports it cant detect the Zoo server automatically. I have no idea re the other option about entering a hostname or IP address so that me done!
Why donât you guys just be honest about it and come right out and just say you donât want me to use rhino anymore, rather than this litany of evasions and poor excuses?
Its ok, I can take itâŚ
@rabbit Did you click on âLoginâ or similar after downloading V6? I did when reinstalled V6 on my second computer. I then got notification about needing a license for the zoo. My solution was to back out and try an alternative (not clicking on âLoginâ) which asked for a registration key or similar. It was in an email from Brian Gillespie titled âYour Rhino WIP license keyâ. I donât remember if it also appeared on the screen during the download process.
The Zoo is a system for license sharing among multiple users in an office, school, etc. So if an office has twenty potential users but only a maximum of six users will be using Rhino simultaneously they can buy six licenses and install the Zoo to share the licences. Not needed for individual users.
Ok - i got all that sorted by downloading the latest wip (thanks david)âŚ
However, when it does start it throws up an error over a messed up display (screen grab in zip file).
the ortho viewports are black, the perspective viewport looks like its shaded, and i can rotate it etc, but it wont maximise, and very soon the whole thing crashesâŚ
We think weâve finally identified the issue that you are having with your computer just fixed it over this weekend. Fingers crossed, youâll have a working V6 with the next update.
So WIP 4/4/2017 fires up fine, and everything appears to work in wireframe, shaded, ghosted, x-ray and technical display modes.
Switching to render or any of the others locks not only rhino but the whole computer; the only way out is to actually turn it off with the power switchâŚ
So itâs definitely progress, but not an actual functional result.
HmmmmâŚjust loaded a small (1meg) file into it, and itâs just locked the whole computer right up immediately- Iâve taken a photo of the screen on my phone - it appears to be a maxed viewport of the right view, but you can see a viewport trying to exist bottom rightâŚ
Thanks for testing; sounds like we are making some progress here. If you run âTestGlWarningsâ, do you get an error dialog when you attempt to load the file that locks up Rhino?
This testglwarnings is a toggle right? It was already enabled.
Anyway, with it on (after restarting) I chose to open the file from the splash screen:
The command line reads âsuccessfully read fileâ blah blah and then on the 2nd line it reads "name of file to open (updatepromptupdate blocks=yes Browse):
And the whole computer locks with the 4view all blackâŚ
How long did you wait for Windows/Rhino to respond after the computer froze? I noticed you have a 9 years old GPU, so I could expect some complications when doing some once-per-session preprocessing on the GPU when switching to rendered mode.
I know it sounds boring, but could you try waiting around 5 minutes to see if your system then unfreezes? Iâd like to know whether this is just very slow or a bug.
Are you still experiencing crashes with the latest WIP? If so, are you getting a McNeel crash reporting dialog?