amaraa
(Amaraa)
April 9, 2022, 1:29pm
#1
Hello,
I’ve installed rhino 7 on my machine (win10) but it says “Validation Server Not Responding” and
I am not able to connect to https://api.mcneel.com
I’ve restore my firewalls to default but it’s not working either.
Any help would be great.
Thank you.
Japhy
(Japhy)
April 9, 2022, 1:42pm
#2
I can confirm the Validation Server is available. This points towards a firewall blocking, either on your machine or router.
amaraa
(Amaraa)
April 9, 2022, 2:16pm
#3
Yes, it seems like I am not able to connect to the api server which prevents me to verify and complete the installation.
I have reinstalled the rhino but it has no luck.
wim
(Wim Dekeyser)
April 11, 2022, 9:16am
#4
Hi -
Not being able to connect to the api server is not a Rhino problem. It’s a problem with your network that you will have to solve somehow. I’m not sure what “Restoring” your firewall means. You should try to completely disable it.
-wim
amaraa
(Amaraa)
April 11, 2022, 9:40am
#5
Hello,
I meant the this on my Firewall & Network protection.
Also I have tried the “Allow an app through firewall” putting rhino.exe file but my pc still not able to connect to the api link.
Additionally clean uninstall and reinstall doesn’t solve the issue, thus I am thinking about fresh windows installation.
amaraa
(Amaraa)
April 14, 2022, 7:52am
#6
I’ve formatted my PC and reinstalled the windows. It is connecting to the api now.