Rhino Plug-In read-only instance

I have an issue with a user that is using the ALFA plugin by Solemma for rhino 6. The plugin loads fine in other users but shows an error “read only instance” when opening the plugin for this particular user. She is an admin on the machine and we’ve opened rhino as an administrator. I’ve read other issues on here about lock files but the rhino file itself seems fine with no saving issues/read only issues. On other admin users of the machine the plug points to the same file location as the affected user so I’m at a loss. I’ve uninstalled and reinstalled the plug in as well.

Any ideas?

1st line of support, hit up the developer of the plugin.