Rhino encountered a problem and needs to close

Hi, I keep running into a problem with rhino 6 on my computer when i open my file. I get a message box stating “Rhino encounterd a problem and needs to close”. I have a new dell xps pc and have updated my intel and nvidea drivers any help would be appreciated thanks

Just that file, or all files?

Please run Rhino’s ‘SystemInfo’ command and post the results.

Thanks

Hi im also having it with other files here is the system info

Rhino 6 SR35 2021-8-10 (Rhino 6, 6.35.21222.17001, Git hash:master @ 073ac7b225c67348731c6597127b9410126c3139)
License type: Educational, build 2021-08-10
License details: Cloud Zoo. In use by: carlmordaunt ()

Windows 10.0.0 SR0.0 or greater (Physical RAM: 32Gb)
Machine name: CARLSPC

Computer platform: LAPTOP - Unplugged [51% battery remaining] ~63 minutes left

Hybrid graphics configuration.
Primary display: Intel(R) Iris(R) Xe Graphics (Intel) Memory: 1GB, Driver date: 10-20-2023 (M-D-Y).
> Integrated graphics device with 4 adapter port(s)
- Windows Main Display is laptop’s integrated screen or built-in port
- Secondary monitor attached to adapter port #1
Primary OpenGL: NVIDIA GeForce RTX 4060 Laptop GPU (NVidia) Memory: 8GB, Driver date: 10-4-2023 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 537.58
> Integrated acclerated graphics device (shares primary device ports)
- Video pass-through to primary display device

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On

Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High

Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 10-4-2023
Driver Version: 31.0.15.3758
Maximum Texture size: 32768 x 32768
Z-Buffer depth: 24 bits
Maximum Viewport size: 32768 x 32768
Total Video Memory: 8188 MB

Rhino plugins
C:\Program Files\Rhino 6\Plug-ins\Commands.rhp “Commands” 6.35.21222.17001
C:\Program Files\Rhino 6\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 6\Plug-ins\RhinoBonusTools.rhp “Rhino Bonus Tools”
C:\Program Files\Rhino 6\Plug-ins\RhinoRender.rhp “Rhino Render”
C:\Program Files\Rhino 6\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 6.35.21222.17001
C:\Program Files\Rhino 6\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 6\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 6\Plug-ins\RhinoCycles.rhp “RhinoCycles” 6.35.21222.17001
C:\Program Files\Rhino 6\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 6.35.21222.17001
C:\Program Files\Rhino 6\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 6\Plug-ins\Displacement.rhp “Displacement”

Im now also getting this message whenever i open my file,
" a memory allocation failed rhino now close, rhino attempted to save the current model on your desktop""

I don’t see anything bad or screwed up in your SystermInfo.
That said, these error messages are VERY concerning.

It’s possible your computer hardware may be failing.
Make sure you have copies of all your important data files on some other device.
Then I’d suggest running some diagnostics to see if they can find any problems.
I’ll assume your Windows is fully up to date?

Hi thanks for the response, il run some diagnostics, yep my windows is up to date. il see what comes back