Rhino Crashing on Print Command (Rhino 8)

Rhino Rhino for Windows
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1

Hello, uni student here trying to export my layout with ‘Print’ command but each time I do so, Rhino crashes. I have tried turning on/off my OpenGL setting, resetting all Rhino settings and it seems any Rhino file (even empty) will crash :frowning:

I am using Rhino 8 and system info is below, any help would be greatly appreciated. Thank you!

Rhino 8 SR30 2026-4-13 (Rhino 8, 8.30.26103.11001, Git hash:master @ 3ad61623b0ac4561e2f13265580c56a9f50596d8)
License type: Educational Lab License, build 2026-04-13
License details: Cloud Zoo

Windows 11 (10.0.26200 SR0.0) or greater (Physical RAM: 15GB)
.NET 8.0.21

Computer platform: LAPTOP - Plugged in [100% battery remaining]

Hybrid graphics configuration.
Primary display: AMD Radeon 780M Graphics (AMD) Memory: 1GB, Driver date: 9-25-2024 (M-D-Y).

Integrated accelerated graphics device with 5 adapter port(s)

  • Windows Main Display is laptop’s integrated screen or built-in port
    Primary OpenGL: NVIDIA GeForce RTX 4050 Laptop GPU (NVidia) Memory: 6GB, Driver date: 3-4-2026 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 595.79

Integrated accelerated graphics device with 4 adapter port(s)

  • Video pass-through to primary display device

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
GPU Tessellation is: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.6 (primary GPU’s maximum)

Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High

Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 3-4-2026
Driver Version: 32.0.15.9579
Maximum Texture size: 32768 x 32768
Z-Buffer depth: 24 bits
Maximum Viewport size: 32768 x 32768
Total Video Memory: 6141 MB

Rhino plugins that do not ship with Rhino
C:\ProgramData\McNeel\Rhinoceros\8.0\Plug-ins\Datasmith Rhino Exporter (d1fdc795-b334-4933-b680-088119cdc6bb)\DatasmithRhino8.rhp “Datasmith Exporter” 5.7.4.0
C:\Users\joaqu\AppData\Roaming\McNeel\Rhinoceros\packages\8.0\ggKaramba\25.6.11.8\ggKarambaIFC.rhp “ggKarambaIFC” 25.6.11.8
C:\Users\joaqu\AppData\Roaming\McNeel\Rhinoceros\packages\8.0\Karamba3D\3.1.60309\net8.0-windows\Karamba3D_LicensePlugin_Rhino8.rhp “Karamba3DLicense”

Rhino plugins that ship with Rhino
C:\Program Files\Rhino 8\Plug-ins\Commands.rhp “Commands” 8.30.26103.11001
C:\Program Files\Rhino 8\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 8\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 8.30.26103.11001
C:\Program Files\Rhino 8\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 8.30.26103.11001
C:\Program Files\Rhino 8\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 8\Plug-ins\MeshCommands.rhp “MeshCommands” 8.30.26103.11001
C:\Program Files\Rhino 8\Plug-ins\RhinoCycles.rhp “RhinoCycles” 8.30.26103.11001
C:\Program Files\Rhino 8\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 8.30.26103.11001
C:\Program Files\Rhino 8\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 8\Plug-ins\Displacement.rhp “Displacement”
C:\Program Files\Rhino 8\Plug-ins\SectionTools.rhp “SectionTools”

2

Hi @Joaquin3,

I do not see any crash reported submitted with your email. When Rhino crashes, are you filling out and submitting the crash report?

Thanks,

– Dale

3

Hi Dale

No I’m not, the layout screen freezes and Rhino exits on its own. I’m wondering if it’s worth to uninstall and reinstall to see if that works? But my Rhino is up to date.

Thank you!

4

Hi @Joaquin3,

Do you see any recent “Rhino[xyz].dmp” files in this folder:

%LOCALAPPDATA%\CrashDumps

If so, can you zip it and sent to our tech staff using this tool?

https://www.rhino3d.com/upload

– Dale

5

Uploaded the zip file now with the latest dmp file

Zip folder name: Rhino 8 Crash File.zip

Thanks again :slight_smile:

6

Hi @Joaquin3,

This is what I am seeing:

Unhandled exception at 0x000001DCEBB1C774 (SU2HUD.DLL) in Rhino.exe.14128.dmp: 
0xC0000417: An invalid parameter was passed to a C runtime function.

Perhaps this issue is related to yours?

– Dale

7

Hi Dale,

Thank you for your help, I had to remove any existing printers known on my laptop, restart and then reconnect the printers. All good now :slight_smile: