Rhino crashes whenever I load it

I am getting increasingly frustrated - Rhino crashes whenever I try and load it/ open a file - it is an UNUSABLE program at the moment and I have only just purchased for work. I have sent many error reports at the request of Tim and Verena but nothing has been resolved. I have rebooted, updated my graphics / video driver and nothing is working. I really need someone to help me resolve this problem this afternoon.

Best,
Sophie

Hi Sophie - the first thing to try is to open Rhino in Safe Mode, if you have not, and try opening the same files. Rhino in Safe Mode is in the Windows start menu - if you type “Rhinoceros” in the start menu you should see it. It is not a great working mode but if it opens without crashing, we can troubleshoot more easily.

Also, does this crash occur with any file or just some?

-Pascal