Rhino Crash Instantly

Rhino crashes instantly, I click the Rhino7 tab in my applications as I’ve always done, bang, crash, not even a splash screen appears, it’s instantanious. 2 things Ive done recently, 1- updated to OS Ventura, 2- Installed the latest Datasmith plugin to link Rhino to Twinmotion. I can’t even open Rhino to pull some system info out ??

Hi Milezee, sounds like an incompatible plugin, either uninstalling the offending plugin or manually moving the .rhp to a different location should get you back going.

Hi @Japhy , thanks for the swift reply. What’s the method or best way of doing that seeing that I can’t even open Rhino ?

Ideally you don’t have a lot of plugins, can you uninstall the Datasmith for testing?

Hey hey-

same problem is happening to me. @milezee were you able to solve it?
@Japhy I can’t seem to find the data smith .rhp in my “Plug-ins” folder. Any recommendations?

TIA!

Hi Epiphany -

Does the Rhino crash reporter pop up after the crash?

That would only be the case if you had installed Datasmith. Please post an image / images of your Plug-ins folder.
-wim

Hey Wim,

Thanks so much for your help.

The rhino crash reporter does pop up and I’ve sent a copy through with an explanation.

I installed the data smith plug in previously but it’s no longer visible in my folder!
Here’s my a screen grab of plug in folder contents:

TIA :slight_smile:

HI @Epiphany_Karopoulos apologies for the late reply, yes uninstalling the Datasmith plugin worked for me. It must have been fixed because now I have no issues with it. I think it was the early Twinmotion version of the plugin that was buggy. Anyway, hope you solved your issue :+1:

Hello!
The same problem is happening to me. I downloaded the most recent Twinmotion Datasmith Plug-in for Rhino (Mac), and now Rhino crashes as soon as I open it. I have sent a couple of crash reports when it prompts them. I have also found my Plug-ins folder, and the Datasmith plug-in is not there for me to uninstall.

My first attempt to remove the plug-in was to move the installer to my trashcan and then empty it, but that did nothing. Would that have caused a problem?

This is a screenshot of my plug-ins folder. I have also searched my computer for any .rhp files, and the search found nothing.

Arielle

Hi Arielle -
Please run the Rhino SystemInfo command and copy-paste the result here.

I’m not finding any of those reports. Is it the Rhino crash reporter that is suggesting to send the report or the macOS crash reporter?
-wim

Hi Arielle,

Close Rhino take a look in this folder for the Twinmotion plugin

~/Library/Application Support/McNeel/Rhinoceros/MacPlugIns/

Restart Rhino

Hello,

Thank you both for your quick responses!

@wim I can’t run any Rhino commands because the program crashes immediately upon opening.

Here is the window that appears when Rhino crashes.

@Japhy The only folder under ~Library/Application Support/McNeel/Rhinoceros is one called “6.0” which contains license info. I find it strange that there’s no “7.0” folder even though I currently use Rhino 7.

I’ve resolved this in the past by sending the uninstall instructions provided by the Twinmotion developers, although now it looks like the link is broken.

https://www.twinmotion.com/en-US/plugins/rhino

For anyone who needs this link in the future, this is the unbroken one that a Twinmotion employee sent to me:

https://dev.epicgames.com/documentation/en-us/twinmotion/installing-the-datasmith-plugin-for-rhino-on-a-mac

That being said, the instructions also say to look in ~/Library/Application Support/McNeel/Rhinoceros/MacPlugIns/ and to delete the offending .rhp file, but I still don’t have a “MacPlugIns” folder nor can I find any .rhp files on my computer at all.

I have figured out where I made a wrong turn! I had previously been searching for the files in the “Library” folder in my Macintosh HD rather than in my specific user’s Library. I actually thought I had checked both, but I must have been wrong. Both Libraries have ~Application Support/McNeel/Rhinoceros/ but only my user had the “PlugIns” folder that I needed. The complete path that got me to where I needed to be was Users/USER/Library/Application Support/McNeel/Rhinoceros/MacPlugIns/.

I’m so glad the problem ended up being my own mistake rather than anything being seriously wrong!